Sales & Application Specialist SAS, Semarang

Responsibilities:

Enabling customer success by managing, building revenue, provide training and technical support within a geographically defined territory

Visit established and prospective customers to maintain and develop strong relationships and educate them on the solutions that ZEISS provides

Develop and maintain a strong opportunity pipeline and liaise with the Sales Leader and Marketing team to implement sales strategies

Report regularly on revenue performance to budget and variance analysis

Maintain complete and accurate customer data and daily sales activity thru CRM platform

Work with Service Engineer to troubleshoot and resolve customer support cases

Proactive communication of customer ordering variations with respect to distributor and inventory management

Provide technical knowledge, operation and application training for new instrument placement as well as conduct refresh training to maintain customer in updated information

Maintain reliability of instrument performance through routine monitoring of quality control and make sure the instrument has relevant assay problem history and traceable

Make sure the application and trouble shooting in correct way followed standard procedure guideline

Represent the company at local and interstate conferences and customer events

Contribute to the organizational culture and continuous improvement of ZEISS

Requirements:

Education

Bachelor’s degree in science or business

Experience

2 to 5 years in sales/marketing experience.

Knowledge in intraocular lens and ophthalmology business or medical device is advantageous.

Experience in managing procurement project or processes at hospital or government board.

Experience using Customer Relation Management (CRM) platform.

Experience in operating medical instrument and understand it's system and troubleshoot.

Intermediate in English (writing and speaking) is a must.

Proficient in Microsoft Office (Word, Excel, Power Point, Outlook)

Other skills

Excellent interpersonal skills to effectively work with many diverse customers

Excellent in communication & presentation skills

Advanced skills in encouraging people & influencing decision

Strong analytical problem solving

Strong teamwork & project management

Discipline and self-motivated person, able to work remotely and independently with minimal supervision""

Able to maintain professional appearance and behavior on duty

Your ZEISS Recruiting Team:Astrid Annissa Sastaviyana, Yosseano Kuncahyo

JR_1040970