Client Account Specilaist

Job Description

Job description

A fantastic opportunity to work for JC Law!

Job Overview:

We are seeking a skilled Collection & Billing Agent to join our team. The Collection Agent will oversee and manage client accounts due and accounts Receivable.

The agent will primarily manage accounts, receivables, and account replenishment for each client account, as well as the receivable process, ensuring timely payments and resolution of outstanding balances. The ideal candidate will have a strong background in collections, management, billing analysis, financial services, and revenue cycle management.

Responsibilities:

- Manage client files and achieve collection targets

- Develop and implement collection strategies to minimize delinquencies

- Conduct credit analysis and assess the creditworthiness of customers

- Perform account reconciliations and resolve billing discrepancies

- Utilize accounting software to track and monitor accounts

- Apply financial concepts to optimize collection processes

- Maintain professionalism and excellent phone etiquette during customer interactions

- Conduct account analysis to identify delinquency trends

- Provide exceptional customer service while resolving payment issues

- Collaborate with other departments to streamline the revenue cycle management

Experience:

- Proven experience in collections, financial services, or related field.

- Proven experience in collections and client account management .

- Strong knowledge of account reconciliation and revenue cycle management.

- Proficiency in using accounting software for collections purposes

- Familiarity with financial concepts and their application in collections

- Excellent phone etiquette and communication skills

- Experience in account analysis and customer service roles is preferred

- Background in medical billing is a plus.

_ Knowledge of Excel spreadsheets.

This position offers a competitive salary, benefits package, and opportunities for professional growth. If you have a passion for financial management and enjoy working in a dynamic environment, we encourage you to apply for the Collection Agent position.

Job Type: Full-time

Pay: $26.00-$30.00 per hour plus generous bonus and commission plan

Benefits:

401(k)

Dental insurance

Flexible schedule

Health insurance

Health savings account

Life insurance

On-the-job training

Opportunities for advancement

Paid sick time

Paid time off

Retirement plan

Vision insurance

BONUS COMMISSION BASED ON COLLECTIONS!

Weekly day range:

Monday to Friday

Weekends as needed

Work setting:

In-person

Experience:

Customer service: 1 year (Preferred)

Ability to Commute:

Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

Paid training

Supplemental Pay:

Bonus opportunities

Commission pay

Quarterly bonus

Semiannual bonus

Yearly bonus

Experience:

Microsoft Excel: 1 year (Preferred)

Customer service: 1 year (Preferred)

Ability to Commute:

Linthicum Heights, MD 21090 (Required)

Work Location: In personCompany Description

JC Law, Maryland’s largest family law practice and a recognized leader in criminal, civil, and domestic litigation. This is more than a job—it's an unparalleled opportunity to lead, innovate, and grow alongside a nationally recognized firm.

The Law Offices of James E. Crawford, Jr. & Associates, LLC (trading as JC Law), was founded in 1992 by attorney Jim Crawford. Mr. Crawford and the rest of our team of experienced attorneys represent clients in family law, criminal defense, and civil litigation. We have established an extraordinary record of success in handling these issues.

Full-time