Assistant Food & Beverage Manager - The Medallion Club

CENTURY GOLF PARTNERS MANAGEMENT

Assistant Food & Beverage Manager

Position Description

POSITION SUMMARY

The Assistant Food & Beverage Manager assists in ensuring maximum customer service and satisfaction by leading the Front of the House and Banquet staff in the production of quality food with high customer service standards. The Assistant Manager executes all the objectives to the strategic plan of the Food & Beverage Department by implementing the directions provided by the Food and Beverage Director and supports the Director in developing goals and objectives for future expansion.

Starting annual salary $50,000-55,000 with an available monthly bonus after 3 months of employment.

EXPERIENCE, EDUCATION AND SKILLS REQUIRED

Team leadership experience preferred.

Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

Adheres to organizational and department specific safety standards and guidelines

Works collaboratively and supports efforts of team members

Highly organized and have a real desire to provide great customer service.

Must be expert problem solvers and work well in a fast-paced environment.

Being able to communicate effectively both verbally and in writing with clients, vendors and staff is imperative, as well.

Planning events, directing staff and delegating hands-on duties

Creating and following budgets

Understanding food preparation and catering practices

Proficiency with Microsoft Office software, such as Word and Excel ESSENTIAL RESPONSIBILITIES

Assist with managing food and beverage outlets including but not limited to convenience carts, snack bar, bar/lounge areas, restaurant(s), catering and banquet facilities by ensuring that product quality and service standards are met

Assist with managing all food and beverage staff by recruiting, selecting, hiring, orienting, training, assigning, scheduling, evaluating, supervising performance and carrying out disciplinary action as needed, in accordance with Century Golf policies and applicable laws

Ensures a pleasant dining experience in all outlets by collaborating with Executive Chef in the creation of menus and menu pricing

Help control costs of all food and beverage outlets by overseeing all purchasing of beverages, including non-alcoholic as well as Liquor, Beer and Wine.

Assists with scheduling and maintaining appropriate personnel levels; utilizing labor scheduling tool to adjust hourly schedules following demand patterns, budget, maintaining effective inventory.

Assist with tracking expenses including payroll, supplies and maintenance; generating monthly inventory report, cost of sales report and other reports as requested by management; working with the Food & Beverage Director to develop a food and beverage plan to achieve budget.

Ensures successful operation of special events, banquets and room rentals through regular communication, including but not limited to weekly meetings with the Catering Director, Executive Chef/Chef and F&B Director and/or Banquet Captain where applicable.

Maximizes food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events

Maintains customer satisfaction and employee productivity by handling customer inquiries, concerns or comments and providing solutions; acquiring feedback from customers and co-workers in order to ensure satisfaction and/or implement service improvement ideas; developing new concepts to ensure customer satisfaction and repeat business

Adheres to all safety, sanitation, food preparation, food storage and alcohol beverage control policies

Ensures department compliance with local liquor laws, and safety, health and sanitation regulations to include Food Manager Certificate, Food Handler Certificates, and Alcohol Server Certifications for all staff that may serve alcohol.

Abides by and ensures proper execution of all Century Golf Standard Operating Procedures

Acknowledges, greets and thanks all members and guests.

Primary duty is management, however the Food & Beverage Director may be required to fill in as bartender, server, host, etc. as needed

Maintains job results by coaching, counseling and disciplining employees; monitoring and appraising job results

Collaborates with General Manager in the delivery of staff and safety meetings, as well as the resolution of issues regarding product, equipment or personnel

Maintains awareness of all course events, large parties and reservations that may affect the food and beverage operation

Maintains knowledge of local competition and industry trends

Implements and supports all Century Golf initiatives and programs as requested by management

Other duties as may be assigned by management PHYSICAL AND MENTAL DEMANDS

Ability to lift 20 pounds

Ability to lift occasionally 50 pounds

Ability to stand for long periods of time

Multi task in a fast paced environment PHYSICAL AND MENTAL DEMANDS

Must be able to multi task

Must be able to handle high volume processing and phone calls.

Must work well in a team environment