Barista Supervisor

Wurzak Hotel Group is looking for an experienced Barista Supervisor to support the hospitality and restaurant team at our gorgeous property, Sheraton Valley Forge. This position will be responsible for overseeing the daily operations of our coffee shop, ensuring exceptional guest service and delivering high-quality coffee and beverages. The Barista Supervisor will also oversee a team of baristas, providing guidance and support to ensure a positive work environment and efficient operations.

The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.

Essential Functions

Oversee the daily operations of the coffee shop, including opening and closing procedures

Welcome and greet guests in a friendly and professional manner

Prepare and serve a variety of hot and cold beverages, such as coffees, teas, and smoothies

Train, supervise, and schedule team of baristas, ensuring proper coverage and adherence to company policies and procedures

Responsible for inventory management, ordering, and stocking of supplies

Maintain a clean and organized work environment, ensuring compliance with health and safety regulations

Handle guest inquiries and complaints in a timely and efficient manner

Assist in developing and implementing new menu items and promotions

Collaborate with other departments, such as food and beverage and events, to provide exceptional service to guests

Adhere to company standards of quality and service, striving to exceed guest expectations at all times

Qualifications

The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.

Education and Experience

High school diploma or equivalent required

Minimum of 2 years of experience in a supervisory role within a coffee shop or restaurant setting

Knowledge of coffee brewing techniques and preparation

Excellent communication and leadership skills

Ability to multitask and work in a fast-paced environment

Detail-oriented with strong organizational and time management skills

Must be able to work flexible hours, including mornings, evenings, weekends, and holidays

Must be able to stand for extended periods and lift up to 25 pounds

Must have a strong work ethic and be a team player

ServSafe or food safety certification preferred

Compensation and Benefits

Competitive Salary

Paid Time Off

Medical, Dental, Vision health insurance

Robust supplemental insurance for Life, AD&D, Pets, legal and more

Wellness programs for mental, physical, and financial wellness

Hotel and travel discounts

Generous retirement/401k benefits

Education and professional development

About WHG

Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels.WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests.

WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.

Find out more about us on our website or click here to visit our Linkedin page!

The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.