Parts Counterperson

Job Description

Parts Counterperson

As a well-known Carrier Refrigeration and Volvo dealership, we have 13 locations throughout Illinois, Missouri and Wisconsin. Come join our hard working, long-standing, and highly reviewed branch in Quincy, IL.

We are a family owned business that values our employees beyond just paying them for work. We want our employees to be proud of GTR and enjoy coming to work each day. If you describe yourself as a people person and a great communicator, this is the position for you!

Job Duties:

Provide exemplary customer service to in-person and over the phone customers

Answer and resolve customer questions using component and product knowledge of replacement parts and systems for all product lines

Promote all merchandising specials, advertisement, and product lines awareness to customers to drive units per sale

Assist in warehouse and vehicle inventory counts and adjustments

Partner with Sales and Service department to fulfill customer orders

Assist in parts display merchandising, warehouse maintenance and department housekeeping to include shipping and receiving parts orders

Adhere to all GTR policies and procedures for pricing, loss inventory prevention and tracking loss sales

Desired Competencies:

Experience with heavy equipment and/or refrigeration unit parts preferred but not required

Excellent verbal and written communication skills

Organized and detail oriented

Team Player

Basic computer skills to include outlook and Microsoft office suite

Flexibility to meet changing demands

Qualifications:

Safety focused

High school diploma or equivalent

Valid driver's license

Forklift operation experience beneficial

2+ years' experience as a Parts Counter person or similar position preferred but not required

Benefits:

Quarterly Bonuses

Health, Dental and Vision Insurance

401K with company matching

Company paid Short-term & Long-Term Disability Insurance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Full-time