Front Desk Receptionist

Founded in 1952, RubinBrown LLP is one of the nation’s leading accounting and professional consulting firms. The RubinBrown name and reputation are synonymous with experience, integrity and value.

RubinBrown redefines the full-service experience by combining technical and industry expertise with a commitment to personal and high-level relationships.

The Front Desk Receptionist is a key participant in creating the RubinBrown experience for our clients and guests. This position will serve as the initial contact for guests visiting our office.

Major Responsibilities

Greet all guests to the firm (clients, vendors and visitors) as they arrive at the office

Create a warm, friendly and sincere environment

Greet guests by name

Offer guests newspapers

Offer guests refreshments

Validate parking tickets

Converse with guests waiting in the lobby for a team member

Maintain office appearance

Organize newspapers and magazines

Load and unload dishwasher daily

Keep conference rooms, front desk area, and reception kitchenette clean and orderly

Monitor and restock catering room supplies (drinks, paper towels, etc)

Notify office admin. manager of any needed facility repairs or light bulb replacements

Monitor use and availability of conference rooms

Reserve rooms when requested

Check equipment in conference rooms (phones, projectors, computers, etc.) daily and report to IT any damages.

Support with setting up Conference Room tablets, as needed

Conference room table and chair coordination, as needed

Food ordering/setup/cleanup for various meetings & trainings

Schedule food delivery prior to meeting, set up for the meeting, and clean up afterwards.

Operate Switchboard

Answer and transfer incoming calls

Assist clients paying over the phone

Determine the nature of each call

Screen phone calls for Team Members

Transfer calls into voicemail

Mail Operations

Track incoming packages for team members and outgoing packages for clients

Assist with incoming mail, outgoing packages and couriers, as needed

Assist the administrative team (office services, executive assistants, etc.) or any other team member with administrative tasks such as:

Assist set up and preparation for meetings and seminars

Produce documents in Microsoft Word, Excel, and PowerPoint using designed templates

Assist with distribution of invoices and statements to clients

Assist with review of documents when when requested

Proofread documents when requested

All other duties as assigned

Preferred Experience/Background/Skills

High school diploma

Two to three years of office administrative support experience required

One year of receptionist experience preferred

Superior interpersonal skills, professional presence and strong client service background preferred

Must be able to handle multiple projects simultaneously in a fast-paced environment

Attention to detail and quality

Ability to multi-task.

Proficiency in Microsoft Office programs (Word, Excel, PowerPoint required)

Ability to effectively utilize technology and a commitment to learn in the technology environment

Excellent verbal and written communication skills

Strict adherence to professional ethics

Working Conditions

The typical office hours are 8:00 a.m. to 5:00 p.m.

Ability to work extra hours Feb.- Apr.

Travel for this position will be minimal.

Ability to sit for long periods of time

Ability to move throughout office

Ability to lift, carry, push, pull up to 10 pounds

Ability to speak English to communicate with clients, team members, etc

Firm Operations - Receptionist

One Firm

To foster a highly respected, inclusive culture that helps foster and promote an environment that is diverse and equitable for all team members and the firm to achieve growth and deepened expertise. RubinBrown is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

EEO Employer W/M/Vet/Disabled