TELESALES EXECUTIVE

JOB TITLE TELESALES EXECUTIVE NATURE OF JOB FULL TIME INDUSTRY SALARY KSHS.10,000 PLUS COMMISSIONS JOB LOCATION KITENGELA DUTIES AND RESPONSIBILITIES Lead Generation & Prospecting: Identify potential clients through cold calling, referrals, and other lead generation activities.

Build and maintain a pipeline of interested prospects.

Product/Service Promotion: Clearly and confidently articulate the features, benefits, and value of the company’s products or services to potential customers.

Tailor the pitch to meet each customer’s specific needs.

Client Relationship Management: Develop and nurture long-term relationships with clients to encourage repeat business and referrals.

Handle follow-ups to ensure customer satisfaction and engagement.

Handling Inquiries & Objections: Respond to customer queries promptly and professionally.

Address objections with persuasive arguments and product knowledge to convert interest into sales.

Achieving Sales Targets: Consistently meet or exceed daily, weekly, and monthly sales goals.

Work closely with the sales team to strategize and improve overall performance.

Record Keeping & Reporting: Maintain accurate records of calls, client details, sales, and feedback in CRM systems or company databases.

Submit daily and weekly reports to supervisors on sales activity and performance.

Market Feedback & Insights: Gather customer feedback and insights from calls to help improve the company’s offerings and understand market trends.

Team Collaboration: Coordinate with marketing, customer service, and field sales teams to streamline processes, share insights, and support broader business goals.

Professional Development: Continuously update product knowledge, sales techniques, and communication skills through training sessions and team meetings.

KEY REQUIREMENT SKILLS AND QUALIFICATION Diploma in Sales and Marketing or a related field Previous experience in telesales, customer service, or a related role is an added advantage Excellent verbal communication and interpersonal skills Strong telephone etiquette and persuasive skills High level of enthusiasm, confidence, and self-motivation Goal-driven with the ability to work under pressure and meet targets Basic computer skills and familiarity with CRM systems is a plus HOW TO APPLY If you meet the above qualifications, skills and experience share CV on Interviews will be carried out on a rolling basis until the position is filled.

Only the shortlisted candidates will be contacted.