Hotel Operations Manager

Job Description

Looking for an opportunity to share your personality and your inner drive to lead and take care of others? Do you want to have an impact on team members and guests? If the answers are YES, Then the Hilton Garden Inn Columbus Grove City is the place for you. We are seeking energetic, people focused, positivity, wanting to be a part of a team with the freedom of being able to work independently, ability to share your independent personality and brighten our guests stay us.

Our hotel is seeking a highly motivated and passionate Operations Manager to join our team. The Operations Manager responsibilities will consist of overseeing all Food and Beverage Operations, Housekeeping, and Maintenance. The ideal candidate for this position will have a background in hotels and F&B with prior experience managing a fast-paced kitchen staff.

Apply in person or submit your resume!Responsibilities

Effectively and professionally communicates with departments and GM

Must be hands on and will be required to step in to work F&B shifts when needed during slower times or for call offs

Oversee maintenance department to ensure PM’s are completed correctly, assist to review work orders and determine outside needs

Prepares for periodic, walk through/visual inspections of all property assets to determine condition, establish maintenance priorities and highlight need for improvement areas

Informs management of hazardous situations, emergencies or threats to the safety and security of hotel guests, staff and assets

Manage the activity of the restaurant & banquet catering events

Train staff on preparing food, presenting food, and providing the highest quality to guests

Closely monitor inventory (beer/liquor/wine/food & linen/terry and guest supply) to ensure no theft and minimize wastage

Improve profitability by increasing revenues, customer satisfaction and staff productivity.

Control budgets by planning and monitoring expenditures, prices, cash flow, and sales volumes; develop control procedures; monitor results.

Make decisions about the most appropriate methods and procedures for maintaining financial records based on internal controls, professional standards, and applicable regulations.

Planning the marketing, promotional activities and operational activities of the restaurant.

Oversee housekeeping operations in accordance with established guest service, quality and sustainability standards.

Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.

Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.

Ensure Public space is clean and bathrooms/pool/fitness is stocked at all times for guest amenities

Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.

Perform other duties as requested by management.

Will be required to work nights, weekends and holidays

Will be required to work in a fast-paced environmentBenefits

Medical, Dental, and Vision Insurance for Full Time Staff

Life Insurance for Full Time Staff

401(k) Retirement Plan

Paid Time Off

Employee discount

Required Skills

Organized with a sense of urgency

Competitive, self-motivated and a self-starter.

Leadership skills including problem solving and ability to multi-task

Attention to detail, good follow through, and communication skills

Previous hotel experience preferred

Previous restaurant experience preferred

Full-time