System Specialist IT Workplace (f/m/d)

LGT is the largest Private Banking and Asset Management group in the world to be owned by an entrepreneurial family. As the family office of the Princely House of Liechtenstein, we have years of experience in the management of sizeable sums of assets.

Job Description

Together with an experienced and motivated team, you will work in LGT 1st Level Support. You will be responsible for providing customer-oriented and efficient support via telephone and remotely in our multilingual environment. You will receive, analyze and solve user problems directly. Your tasks will include documenting solutions as well as creating and updating documentation.

Ensuring 1st level support (telephone and incident management)

Communication management

Updating operating manuals, instructions, checklists and processes

Performing coordination tasks (troubleshooting)

Creation of reports, KPIs, monitoring, incident quality management

Requirements

Completed apprenticeship or a degree in computer science (business informatics, application development)

Experience in 1st level support and proven experience in IT operations is an advantage

Very good written and spoken German and English skills

High IT affinity, service and quality awareness

Very good knowledge of the Microsoft environment (Windows 11 and Office)

Ability to work in a team and interest in working and learning in a variety of ways

Please note that we cannot consider applications via recruitment agencies for this position.

Contact Information

We are looking forward to receiving your online application.

For any further information please do not hesitate to contact us.

LGT Financial Services AG

Human ResourcesDiane Neff

JR6456