General Function:
Safely operates bus, loading and unloading authorized passengers. Observes State and City speed limits, safety regulations, and customer service requirements.
Accountability:
This position reports to the Operations Department and does not supervise other staff.
Position Requirements:
Reports to garage before scheduled departure time.
At start of shift, obtains manifest and completes driver defect card.
Walks around bus to observe any visual defects and performs a full pre-trip inspection. Checks with dispatch operation on two-way radio, etc.
Picks up and discharges passengers at designated stops on manifest, accepts add-on orders for passenger pick-ups and drop-offs while following all prescribed service and safety rules.
Provides courteous and professional passenger assistance, including physical assistance to mobility impaired passengers using skills acquired through training & procedures.
Attempts to maximize shared ride efficiency without sacrificing quality by making recommendations to improve routing of pick-ups and drop-offs. Recommend changes in order to increase number of passengers carried on a per hour basis.
Communicates with the dispatcher over the radio and/or mobile data devices and other equipment to facilitate trip assignments and other dispatching functions.
Maintains accurate records of pick-up times, drop-off times, and passengers transported etc.
At end of route, checks interior for any forgotten personal items and removes any garbage and newspapers.
Collects fares and answers questions about fares and service.
Reports emergency or potential safety conditions to dispatcher via radio.
Completes post trip and driver incident report if applicable, noting items, customer complaints, or comments.
Reports accidents immediately to dispatcher, requesting police or other service as needed. Assists injured persons from first-aid-kit until the proper authority arrives. Completes company accident report.
Follows instructions of supervisors
Other duties as assigned by the Operations Department.
Physical Demands and Requirements:
Excellent driving record as verified by State Motor Vehicle department. Must hold a current valid driver’s license including proper endorsement.
Must have a current and valid Department of Transportation medical card.
Ability to safely operate larger vehicles and hydraulic lifts.
Must be able to pass a physical demands screening.
Ability to independently determine location of street addresses by use of a map and map book, and via computerized navigation tools.
Ability to keep accurate records. Basic math skills including addition, subtraction and multiplication.
Fluency in English required. Knowledge of another language helpful.
Friendly, customer-oriented personality.
Candidates must pass a company substance abuse screening and background screening.
Must have physical strength adequate to maneuver the bus and assist passengers on an emergency basis.
Physical ability to lift and carry a maximum of 50 pounds.
Physical ability to push, pull and tie down wheelchairs as well as to maneuver wheelchairs up or down ramps.
Ability to complete all required training programs and pass all applicable skills tests including: Driving Course, Disability Awareness, Passenger Assistance Techniques, Operational Class-Room Training and On-the-Road Training, etc. Successful completion required prior to placement.
Must be able to work independently, exercise good judgment, and to request assistance where appropriate.
GNHTD operates 4:45am - 12am, 7 days a week, including holidays.
Please attach your resume when submitting online.
GNHTD is an Affirmative Action/Equal Opportunity Employer. All applicants will be considered regardless of race, color, religion, national origin, age, marital or veteran status, disability, genetic or any other legally protected status. A pre-hire drug screening and background screening is required for this position. Subject to DOT Drug Testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule 1 drugs, including Marijuana, for any reason