Account Manager

Job Description

Summary

The Strategic Account Manager plays a key role in driving sales growth and maintaining strong relationships within assigned accounts. This position is responsible for increasing sales and profitability by managing existing accounts and identifying new business opportunities in alignment with company objectives and sales forecasts.Essential Duties & Responsibilities

To be successful in this role, the ideal candidate must be able to perform the following key responsibilities:

Manage sales activities within the account network to meet or exceed sales quotas and business plan objectives.

Identify and develop new business opportunities, including potential product applications.

Expand and optimize account coverage by strengthening existing relationships and growing the network.

Promote all product lines within assigned territories to maximize market penetration.

Establish and maintain strong relationships with key decision-makers at all levels.

Stay up to date on customer requirements, industry trends, acquisitions, pricing, and competitive activities.

Develop deep expertise in company products, applications, and industry requirements. Assess and address training needs for accounts through webinars and other learning opportunities.

Set and track specific sales goals for each account, with quarterly performance reviews.

Maintain accurate call reports and account records to track progress and opportunities.

Analyze sales results monthly and adjust strategies as needed to achieve objectives.

Meet with customers to evaluate market share and performance within assigned territories.

Represent the company at required trade shows and industry events.

Ensure compliance with company policies regarding sales forecasts, creditworthiness, expense reporting, and corporate ethics.

Collaborate closely with sales representatives and the customer service team to enhance customer experience.

Perform additional duties as required.

Travel required (approximately 50%).Education, Experience & Skills:

Bachelor's degree (B.A.) in chemistry, biology, chemical engineering or a related field.

3-5 years of experience in the chemical industry, ideally in thermal and dielectric fluids, lubricant additives, metalworking, or CASE industries.

Strong professional presence and credibility.

Proactive problem-solving skills and the ability to resolve issues efficiently.

Excellent verbal and written communication skills.

Strong negotiation and interpersonal skills for effective collaboration at all levels.

Exceptional organizational skills with the ability to manage deadlines and work under pressure.Technical Skills:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Ability to quickly learn and adapt to new software tools.Benefits:

401(k) matching (5%)

Health insurance

Health savings account

Flex spending account

Dental Insurance

Vision insurance

Voluntary Life insurance

Employer paid basic life insurance, Teledoc, LTD, and STD.

Vacation time

Sick time

One volunteer day per year

Ten company-paid holidays plus two floating holidays

Flexible schedule

EAP

Additional Benefits Options include Accident, critical illness, hospital indemnity, and pet insurance.

Full-time