Support - Front Office Equity & Credit

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto and Casablanca.

Mission Context:

As part of the strengthening of its Front Office IT team, our client, a major American investment bank, is looking for a consultant to provide application support for several critical tools used by Equity traders and sales teams, with a focus on derivatives and structured products.

Responsibilities:

Provide Level 1 and 2 application support to the Credit & Equity Front Office (Derivatives and Structured Products)

Act as a direct point of contact for traders, sales, market makers, and risk teams

Handle real-time incident resolution and manage business requests

Investigate functional and technical issues, escalating to development teams when necessary

Follow up on deployments in production environments

Develop and improve tools for monitoring and automation of recurring tasks

Document procedures, standard issues, and solutions

Collaborate with development teams to continuously improve FO applications

Technical Environment:

Languages / Scripting: SQL, Python, Shell, VBA

Tools: Jira, ServiceNow

Business Knowledge: Credit or Equity derivatives products, pricing, booking, valuation chains

Profile:

3+ years of experience in Front Office application support within a trading environment focused on Equity Derivatives / Structured products or Credit

Strong understanding of financial products: listed derivatives (options, futures), OTC (TRS, swaps), and structured products

Excellent communication skills, service-oriented mindset, attention to detail, and ability to perform under pressure

Autonomous and proactive with strong team spirit