Leasing Consultant

Job Details

Columbus, OH

Full Time

Real Estate

Description

Homestead Companies is a fully integrated real estate company specializing in multifamily, student housing, and active 55+ living.

MISSION To provide the best resident life experience possible.

VISION To continue to grow as developers, builders and operators and create a place where the best choose to work, residents choose to live, and investors choose to trust.

VALUES- Every day, these Values drive the culture of all our efforts. Together, we commit to: Say It, Support It, Grow It, Own It, Do the Right Thing

Why Join Homestead

At Homestead we offer a variety of benefits designed to support work-life balance and overall wellness including generous PTO and a substantial 401K match

We are currently seeking a Leasing Consultant at Stella in Italian Village. The Leasing Consultant plays a vital role in helping future residents find their ideal apartment homes and fosters relationships with our existing residents. You will be responsible for providing excellent customer service, assisting with the leasing process, and contributing to the overall success and growth of our property.

This position does require weekends with days/hours of: Wednesday-Friday 9am-6pm, Saturday 10am-5pm, Sunday 12pm-4pm

Responsibilities:

Deliver exceptional customer service to future and current residents, ensuring their needs and concerns are promptly addressed in an appropriate manner.

Conduct property tours, highlighting the features and amenities of the property

Assist future residents in completing rental applications, collecting required documentation, and guiding them through the lease signing process.

Support marketing initiatives, both online and offline, to attract prospective residents, including managing listings on various rental platforms and social media channels.

Build and maintain strong relationships with current residents, addressing their concerns, resolving issues, and promoting resident engagement and satisfaction.

Stay informed about the local rental market, competitors, and industry trends to provide valuable insights and recommendations.

Handle various administrative tasks, including maintaining accurate resident records, completing leasing paperwork, and managing the leasing office.

Effectively communicate with property management, maintenance, and other staff to ensure operational and resident satisfaction.

Qualifications

Previous experience working with people in an upbeat environment

Ability to work on Saturdays and Sundays as needed based on the property

Enthusiastic and professional customer service

Entrata experience a plus