Program Manager (Cyber) - (Hybrid - Toronto)
Capco – The Future. Now.
Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We ware dedicated to fully supporting our world class clients as they respond to challenges and opportunities in: Banking & Payments, Capital Markets, Insurance, Wealth & Asset Management and Energy. Experience Capco for yourself at capco.com.
Let’s Talk About You
You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role.
Let’s Get Down to Business
Capco is looking for talented, innovative and creative people to join our incredible and growing Team focused on our financial services clients. We are looking for experienced talent exceptional domain expertise who can work directly with our clients on mission-critical projects.
About the Role
Responsibilities
Plan, manage and facilitate the successful execution of program timelines and milestones
Collaborate with internal and external contributors to build a client specific co-delivery plan while adhering to implantation implementation processes
Actively track all activities and their status; accountable for critical project deadlines and tasks
Proactively engage with customers to understand project requirements, manage expectations, provide project updates and ensure overall customer satisfaction
Prepare work schedule and timelines with the customer and the extended team
Anticipate and mitigate potential issues with project delivery
Regularly communicate and maintain a bridge between the customer and Capco to ensure best practice in implementation and onboarding
Maintain up to date documentation and communicate findings to key stakeholders
Regularly communicate project status and circulate project information to the team
Obtain final sign-off and ensure customers are fully satisfied with project completion
Prepare and ensure seamless handoff of newly implemented customers to the operations team
Show Us What You’ve Got
It will be very useful if you have some or all of the following skills and experience:
10+ years of project management and implementation management
Deep expertise navigating Cyber Security related projects
Demonstrated experience leading large, complex application development projects
Experience with software re-write / re-engineering / re-factoring projects
Able to lead deep-dive technical discussions for solutioning
Able to provide estimates for duration/effort of design/development activities
Experience and capabilities to speak with executive leaders to extract expectations, influence direction and manage expectations
Excellent people skills
Comfortable speaking and presenting to executive stakeholders and clients
Ability to think strategically and execute tactically, enabling cross-business teams
Ability work in fast pace environment while following best practice and company process
Highly driven and passionate about customer satisfaction, product development and technology
Excellent oral, listening, and written communication skills
Excellent presentation skills
Banking experience mandatory
Prior consulting experience is considered an asset
Professional experience is important. But it’s paramount you share our belief in disruptive innovation that puts clients ahead in a tough market. From day one, your key mission will be to perceive new and better ways of doing things to give your clients an advantage.
Now Take the Next Step
We have:
Access to industry-focused talent globally
Ability to leverage best-in-class innovative products and solutions for complex architecture and large-scale transformation
Extended global geographic market reach
Ability to capitalize on our client footprint and deep domain expertise within financial services and energy
Capco is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.
For more information about Capco, visit