Process Engineering Technician

Job Description

Job purpose

Perform troubleshooting of existing equipment, assist with new equipment/upgrade installation and validation, design, produce and evaluate performance of proof-of-concepts and assemble Engineering design solutions to ensure peak performance of Slitting & Packaging equipment.

Duties and responsibilities

Ensure peak operation of equipment through troubleshooting, executing repairs within skillset and escalating the proper path forward to the Maintenance dept. to drive issues to resolution

Execute checklists to confirm proper equipment/hardware used, reject subpar quality work and resubmit Work Order to drive to resolution

Track and follow-up with Band-Aid solutions until resolved with permanent countermeasure

Ensure equipment design standards are consistently upheld and schedule deviation corrections through Maintenance and Supervisor

Ensure ancillary equipment functionality, provide quantities and/or execute reorder process, schedule and monitor parts replacement progress with Maintenance

Assist in CAR resolution by brainstorming, designing, fabricating, proving results and provide technical reporting on solutions

Update/Populate DNP Troubleshooting Guide

Fabrication, Assembly, installation and performance tracking of Engineering upgrades and proof-of-concepts for Slitting and Packaging Departments

Execute 3D printing & assembly of process parts and maintain proper inventory levels

Generate CAD drawings as requested for various projects

Identify, analyze and review machine and process failure data to determine root cause and drive to resolution

Identify, communicate and assist in process improvement/kaizen activities

Provide mechanical, electrical, pneumatic or other assistance to equipment issues

Locate sources of problems by observing and listening to mechanical devices in operation and using precision measuring and testing instrument

Prepare shift reports by collecting, analyzing and summarizing information

Other duties as assigned by management.

Qualifications

Preferred: Associate degree in technical field or equivalent experience

Must be able to work from blueprints, manufacturer specifications, and wiring diagrams

Ability to use common precision measurement gages, multimeters, basic machine shop equipment

Technical knowledge of automated production machine equipment and maintenance required

Supervisory Responsibilities

This job has no supervisory responsibilities.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, walk, and stand. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds and infrequently lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, peripheral vision, and the ability to adjust focus.

Safety Requirements

Ability to wear required PPE (including safety glasses, gloves (nitrile, canvas, etc.), hearing protection, ANSI-approved footwear, and others as required) in any manufacturing area.

DNP IAM is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) – the world’s largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. DNP Imagingcomm America Corporation has the broadest selection of solutions for the photo retail market and products designed to address retailer’s specific business goals and objectives—backed by the quality and reliability today’s customers expect. Manufacturing, sales, and development offices of dye-sublimation media for photo printers are in Concord, NC, and more information is available at

Compensation/Benefits:

The hiring range for this position is $28 - $30 per hour. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. DNP offers a competitive and comprehensive total rewards package. The benefits for this position include health, dental, vision, critical illness, life insurance, flexible spending, retirement, paid time off, pet insurance, and many retail discounts.

Equal Employment Opportunity

DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Full-time