Practice Manager - Urology (Westwood)

Description

Reporting to the Clinical

Director, the Practice Manager for Clark Urology oversees

the business and patient care support functions for the Department of Urology.

Responsible for FTE, call center and patient access, administrative and

financial analysis working within a proscribed budget, care coordination of

clinical services and communication, space management, safety reporting, policy

development and deployment.

Develops project plans to ensure

unit goals and effective operations of these clinical practices are met. Responsibility also includes following and adhering to personnel policy

and procedure, hiring,

recruiting qualified personnel. Work with Clinic

Medical Director, operation

clinic leads/supervisors, Department Chair, Director of Operations and

Executive CAO to assure an overall effective operation. Supervise the MSO1, who

manages the day-to-day operations of Pediatric Urology and the Center for

Women's Pelvic Health.

Salary Range: $83,800 - $179,400 annually

Qualifications

Required:

Bachelor's degree or equivalent combination of education and experience

At least five years demonstrated skill in analyzing information, problems, situations and procedures to define objectives, identify pattern and formulate conclusions

At least 5 years demonstrated experience in managing patient services

Demonstrated skill in planning, managing and analyzing complete revenue and expenses budgets as assigned.

Ability to creatively integrate competing demands of an outpatient setting into a productive working environment

Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health and effective communication with staff, faculty and the general public in conveying information to varying organizational levels

Working knowledge of University policies and procedures to appropriately manage accounting systems, cashiering, risk management and personnel.

Demonstrated skill and experience in developing Quality Improvement plans to include using the Lean Process (A3)

Interpersonal skills and ability to communicate effectively and diplomatically with patients, staff and physicians; give and receive information, clarify policies, and mediate if necessary with patients, physicians, and technologists

Ability to accept and carry out oral instructions accurately and work independently as well as a part of a team within a demanding environment

Ability to prioritize work, handle multiple tasks to completion and make decisions on which course to follow for a particular situation

Ability to work independently and follow through on assignments with minimal direction and supervision

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