Compliance Monitoring & Assurance Officer

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Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”, or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique!

Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..

Job title: Compliance Monitoring and Assurance Officer

Department: Compliance

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At City Views, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At City Views, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As a Compliance Monitoring and Assurance Officer you’ll be supporting and assisting with the creation of internal operational procedures and policies, as well as providing incident management to internal departments by assisting 3rd party service providers with the investigation and resolution of software technical covering. This will help us excel at identifying project requirements and assisting with key compliance deliverables to stay ahead of the game.

What you’ll be doing

As part of your role, your responsibilities will include:

Conduct regular monitoring of company operations to ensure compliance with gaming regulations, anti-money laundering ( AML) requirements, and internal policies.

Evaluate the effectiveness of internal controls and recommend improvements to mitigate risks.

Maintain an up-to-date compliance framework in alignment with changing regulatory requirements.

Audit and Risk Management:

Perform compliance audits to identify gaps, assess risks, and ensure adherence to standards.

Prepare detailed audit reports with findings, recommendations and correction plans.

Collaborate with internal stakeholders to resolve audit findings and mitigate compliance risks.

Regulatory Adherence:

Stay informed about current gaming regulations, licensing requirements and industry standards.

Liaise with regulatory bodies and ensure timely submission of reports, licenses, and certifications.

Oversee the resolution of compliance breaches and ensure appropriate reporting the regulators.

Policy Implementation and Training:

Assist in developing, updating and enforcing compliance policies and procedures.

Deliver training programs to employees, ensuring an understanding of regulatory obligations and compliance best practices.

Reporting and Documentation:

Maintain accurate compliance records, including audit findings, incident reports, and corrective actions.

Prepare periodic compliance reports for Senior Management and regulatory authorities.

Track key compliance metrics and contribute to the organizations risk management strategy.

Support and Advisory Role:

Act as a compliance advisor to business units, providing insights and recommendations based on current company operations.

Collaborate with cross -functional teams to align compliance efforts with business objectives.

Identify opportunities to streamline processes while maintaining compliance standards.

This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively

Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals

Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope

Exceptional attention to detail, ensuring high standards of quality in all outputs

Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations

Minimum of 5 years of experience, with a strong compliance or audit background.

Proven track record of monitoring compliance within a regulated environment.

Relevant Tertiary Qualification i.e. Law, Audit etc.

Extensive knowledge of gaming regulations, AML frameworks, and industry standards.

Familiarity with the company’s business operations, risk profile, and regulatory landscape.

Previous Operational Compliance, Risk and Compliance experience within the organization.

Strong analytical skills with the ability to interpret complex regulations and identify risks.

Excellent communication and interpersonal skills to liaise with stakeholders and regulators effectively.

Proficiency in compliance monitoring tools, ie: Risk Connect, Reporting systems, and MS office Suite.

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends

Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations

Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards

Experience in developing and executing customer retention strategies

Experience or knowledge of the online gambling industry

Experience working on a ERM system.

High ethical standards and integrity in handling sensitive information.

Detail – oriented with strong organizational and time management skills.

Proactive problem -solver with ability to manage multiple priorities.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

Adaptability

Ownership and accountability

Initiating action

Resilience

Team orientation

Integrity

Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at City Views. This includes:

We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.

Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.

Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

Health Insurance.

Life Assurance & Income Protection

Pension Scheme

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 27 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do.

Here, your growth is supported and your contributions valued.

Game on!

Should you not hear from us within 2 weeks, please assume your application has not been successful.

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