Parts and Service Manager for Tractor and Mowers

Job Description

Service Manager – Franchise RV Automotive Dealership

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Job Responsibilities

Conduct daily one-on-one client status meetings with each ASM to identify potential service issues

Monitor automotive repair/maintenance to prevent operational delays

Work with service director to set departmental objectives

Recruit, interview and train service staff

Maintain daily sales and production records as prescribed by upper management

Review and evaluate service sales performance

Staff technical teams relative to production requirements

Remain current on new products and changes to existing products

Maintain department finances within parameters established by upper management

Assure proper repair-order flow/maximize productivity

Monitor/control all warranty activity to ensure compliance with policies and procedures

Adhere to dealership policy on client vehicle care and operation

Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager

Enforce OSHA requirements, procedures and regulations

Conduct performance evaluations

Participate in operational planning

Maintain the facility and equipment

Conduct weekly department meetings/attend weekly manager meetings

Education and/or Experience

Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.

We offer terrific benefits which include:

Generous pay plan! Tell us about your experience at your interview!

Performance Bonuses!

Bi-weekly Pay Period

Excellent, Ongoing Training is Provided!

Opportunity for long term employment and growth

Medical, Dental and Vision Insurance

Disability Insurance

401(k) Retirement Plan

5-day work week, closed on Sundays!

About Us

Specialty RV, Tractor & Marine has been serving the mid-Ohio communities of Lancaster and surrounding areas for the last 19 years! We are a family-owned dealership and believe culture makes a difference! We strive to build lasting relationships with our employees, customers, and the community

We are an Equal Opportunity Employer - All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

Full-time