Workday Config Analyst - Makati City

Title: Workday Configurations Analyst

Who we are

At Cloudkitchens, we're dedicated to creating commercial kitchens designed specifically for food delivery. We present a low-risk, minimal upfront investment, and substantial potential for growth, providing a golden opportunity for small to medium-sized F&B operators to initiate and expand their culinary ventures, be it a restaurant or a flourishing food delivery enterprise, while simultaneously collaborating with enterprises to transform their restaurant businesses into more integral parts of everyday life through our innovative clo

What we’re looking for

3-5 years of working experience

Proven experience in a fast-paced start-up environment. Adaptable to changes and challenges.

Proven experience with Workday configuration, troubleshooting, and issue resolution.

Strong understanding of Workday modules (e.g., HCM, Payroll, Recruiting, Time Tracking, etc.).Security and business process.

Experience managing and prioritizing service tickets using ticketing systems (e.g., ServiceNow, Zendesk, Jira etc.).

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.

Ability to work independently, prioritize tasks, and manage multiple tickets concurrently.

Responsibilities

Provides day-to-day operation support of Tier 1 Workday tickets for all HR system modules (HR, Payroll, Time Tracking, Absence, Advanced Compensation Benefits Recruiting, Talent & Performance) including, but not limited to, researching, identifying, and resolving complex Workday issues, unexpected results, and process flaws.

Maintains accuracy of Workday data and supports HR technology efforts involving Workday HCMS

Troubleshoots and resolves production support issues and resolves defects timely and with exceptional customer service

Provides support for Workday, including researching, identifying, and resolving complex Workday issues, unexpected results, and process flaws

Why join us

Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.

Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customers’ success.

Pioneer position: This role will shape the workplace policies and practices of a hyper-growth startup that presents unique employment experiences.

Ready to join us as we serve those who serve others?

LI-ONSITE