Quicklane Advisor

Job Summary: The responsibilities of a Dondelinger Quicklane Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

About Us: We have been in business for over 50 years and are a third-generation, family-owned dealership. Professional growth and advancement is a key focus for all staff. Our employees are trained to provide the best care to customers and also grow within their own careers.

Service Advisor Compensation and Benefits:

Competitive Pay

Flexible Working Hours

Health Insurance

PTO & Sick Leave

401(K)

Compensation: $30,000 - $40,000

Service Advisor Responsibilities:

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend maintenance base on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and update customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Service Advisor Requirements:

Proven record of achieving exceptional customer satisfaction

Very energetic personality

A desire for a long-term career with a growing organization

Personal and professional integrity

Computer skills and willingness to learn new programs

Dondelinger Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.