Front Desk Admin

Job Description

Job Summary:

We are seeking a dedicated and compassionate Front Desk Admin to join Front Range Dental Center in Fort Collins, Colorado. The ideal candidate will assist our dental professionals in delivering high-quality oral healthcare services, ensuring patient comfort, and maintaining efficient clinical operations.

Key Responsibilities:

Greet patients warmly and ensure they have a positive experience at the office.

Answer phone calls, schedule appointments, and manage patient inquiries.

Verify and update patient insurance information and manage billing inquiries.

Maintain accurate and organized patient records in the system.

Coordinate with the dental team to ensure smooth patient flow and treatment scheduling.

Process patient payments and manage financial transactions.

Handle correspondence, emails, and other office communications.

Assist with maintaining the cleanliness and organization of the front office area.

Qualifications:

Education: High school diploma or equivalent

Experience:

At least 2 years of experience as a Front Desk Admin is preferred, but not required.

Experience in a multi-doctor practice is preferred.

Experience using Eaglesoft, scheduling, HIPAA best practices, preferred.

Strong understanding of dental insurance, treatment plan presentation, and attention to detail in insurance verification

Experience in financial-oriented tasks, preferred.

Strong interpersonal and communication abilities.

Excellent organizational skills and attention to detail.

Ability to multitask and work efficiently in a fast-paced environment.

Benefits:

Competitive hourly wage within the specified range.

Medical insurance & dental care available.

Paid time off, paid holidays, and sick leave.

Retirement plan options.

Opportunities for professional development and continuing education.

Application Process:

Interested candidates should submit a resume and cover letter detailing their qualifications and experience. Applications will be reviewed on a rolling basis until the position is filled.

Full-time