Wireless Retail Sales Manager Alliance Mobile - AT&T Authorized

Wireless Retail Store Manager - Columbus (Hamilton Road), OH

Alliance Mobile - National Authorized Retailer for AT&T

About Alliance Mobile:

Alliance mobile is proud to be one of the largest AT&T National Authorized Retailers in the County, with over 300+ locations in 21 different states. We are known for our wireless and entertainment products and provide an exceptional experience in every interaction.

We believe that everyone plays an important role in the success of our organization. We seek skilled, motivated professionals with a passion for success. We pride ourselves in our company values which in return has made us regularly voted a Top Place to Work. We continually strive to be valued by our carriers, admired by our competitors, preferred by our customers, and respected by our communities.

Roles and Responsibilities:

Join our Alliance Mobile family where innovation, collaboration, customer service, and exciting entertainment products all come together. You’ll be leading a team of best-in-class salespeople who thrive in a collaborative culture to exceed sales targets, develop our team, and work together to deliver exciting TV and mobility products to customers. The Store Manager is responsible for store profitability, sales, customer experience, and leading/supervising/coaching all sales associates. Alliance Mobile encourages community involvement- we look to our leaders to understand the communities and customers that they serve. Strategic thinkers who champion change will thrive in this sales-centric environment. The successful Store Manager will work a retail schedule, including evenings, weekends, and holidays as required, and adapt quickly to the constantly changing environment of the wireless industry.

Primary Responsibilities:

Maximize profits in all aspects of the business

Coach and develop employees to ensure efficiency and performance in the location

Interview, hire, and make necessary discipline decisions, including terminations, for store personnel

Complete Training requirements with each staff member on a weekly basis

Store Operations

Create and maintain store scheduling

Consistently demonstrate excellent leadership and coaching skills

Support Team and assist with customer transaction

Perform role plays with personnel on a regular basis to demonstrate “what right looks like”

Partner with Trainers to complete New Hire Training / On-boarding

Comply with Corporate policies for deposits, mail, communication, etc.

Keep the integrity of the company to the highest level and demand the same from each staff member

Work a minimum of 45-50 hours a week

Communicate with the Corporate office team

Lift upwards of 25 pounds when necessary

Qualifications:

Minimum 2 years of Sales Management Experience

Experience in coaching and developing employees

Excellent sales skills and demonstrated ability to meet or exceed performance standards

Customer management skills

Strong organizational skills

Good communication and interpersonal skills

Ability to work flexible hours, including evenings, weekends, and holidays

Ability to operate a personal computer, wireless equipment, copier, and fax

This does not include ALL responsibilities; this is just a simple breakdown. Duties can be added or taken away at any given time

Benefits and Compensation:

$36,000 - $75,000/yearly + Commission

Medical, Dental, Vision, 401k

Sales Competitions

Internal Promotion Opportunities

Accruing Paid Time Off

Holiday Pay

Bonuses

50% of AT&T Wireless Bill and more Employee Discounts

College Book Reimbursement

Social Gatherings

Mentorship Program

EEO has been and will continue to be, a fundamental principle at Alliance Mobile, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex (not limited to sexual harassment), national origin, age, genetic information, disability, military status or application, or any other basis protected by state, federal or other applicable law. This Policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, termination, and all other terms and conditions of employment.

At Alliance Mobile, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19.

You may be invited to complete a phone interview, so make sure to watch your email for updates!

Apply Now!