Project Manager Maintenance

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

Position Summary

Overall job purpose is the responsibility ot the work coordination between Jet Aviation and customers.

Main Responsibilities

Take care of all scheduled and unscheduled maintenance customer relation. Coordinate all AOG’s events

Prepare, check or coordinate all maintenance projects:

Prepare or coordinate all projects preparation (including procedures to be printed and parts to be provided).

Evaluate risks in advance and take actions accordingly toward customer.

Handover the aircraft with customer at the entry

Provide accurate and regular technical / financial updates to customers:

Give regular technical updates items per items

Quote maintenance the most accurately possible. Determine who has to pay items per items

Take care of downpayments requests to customer and follow payments

Identify project’s risks and implement mitigation measures (risk assessment).

Check work reports and CRS

Do projects clean up after maintenance for unused parts.

Coordinates customer Visit and Hospitality activities on site for the assigned projects

Support production supervisors and leaders during the maintenance event:

Contact OEM’s for engineering requests and technical support

Print computerized maintenance system cards.

Technical support

As required coordination with subcontractors.

Review and revise the maintenance schedule as required

Support billing department for invoice / warranty claim

Take care of customer disputes.

Minimum Requirements

Minimum college grade is required

Several years’ experience in technical administration

Willingness to adapt and react to quickly changing operational environment

Strong technical knowledge in aviation (knowledge of Gulfstream, Bombardier is an advantage)

Capacity to adapt to a challenging and fast-moving environment, with changing priorities and a heavy workload.

At least 3 years experience in a similar position.

Excellent interpersonal and communication skills.

Ability to work on several projects simultaneously and to set priorities / taking initiatives when needed.

Excellent team spirit with ability to work independently.

Computer literate (MS Office, SAP, CMP, CAMP an advantage).

Fluent in English-3 is a must (German is an asset).

Driving License

Clean Criminal record for security clearance

EU citizenship or valid EU work permit

Desired Characteristics

Personal drive and self-motivation.

Highly flexible.

Ability to work in a team.

Ability to work and stay calm under pressure.

Computer skills on MS Office.

Good organizational and communication skills

Work Environment

We remunerate your performance with a yearly gross salary of € 45.000. Willingness for overpayment in accordance with your previous work experience and qualifications.

Jet Aviation also offers a performance based bonus payment, free parking and various discounts to employees.

If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.