Appointing, inducting, and mentoring new staff members
Scheduling shifts of staff
Resolving customers questions and grievances in a professional manner
Ensuring that the store adheres to pertinent health and safety regulations
In-charge and responsible for all equipment that warrant replacing and replenishing
Assist the Operations Head in the day-to-day operations of the branch
Acts as a substitute when the operation head is not around
Make sure that the company’s rules and regulations are followed
Provides feedback and recommendations in relation to the employee’s performance
Issues memorandums to employees in relation to work attitude and performance
Assists in paperwork tasks assigned by the Management
Ensures the safety of everyone inside the store
Coordinates with Human Resources Department and the Upper Management for any operation and employee-related concerns
Assists the operations head in ensuring that the workflow process in the branch is implemented
Make sure that the company’s rules in food sanitation procedures are followed
Does the monthly inventory of the dining, kitchen wares and equipment, including wastage & spoilage
Report Daily, Monthly Sales Report to be submitted to Head Office
Guides and observes colleagues’ performance to ensure adherence to company standards
Assists the operations head in providing constructive criticism to colleagues’ performance
Receives stocks delivered in the kitchen and store the items properly
Reports any concerns or issues to the Operations Head.
Job Type: Full-time