Hotel Front Desk Attendant

Job Description

$18 - $19 hourlyResponsibilities:

Bookkeeping: keep accurate records of all hotel guest account information

Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Handle customer complaints as necessary

Work with the housekeeping staff to ensure rooms are ready for new guestsQualifications:

Has previous experience or working knowledge of Microsoft Office and reservation management systems

Well-versed in taking telephone calls and handling stressful situations

Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

Must have graduated high school, received a GED or equivalent

1+ year of hotel industry experience or related job preferred About Company

The Inn at Gig Harbor brings a cozy and relaxing ambiance and outstanding service combined with the adventurous style of the Pacific Northwest. The Inn’s premier location positions you just 10 minutes from waterfront dining, harbor activities, and the Gateway to the Olympic Peninsula. This quaint, mile-long harbor town blends water, arts, nature, history, food, and spirits in a way that will make you never want to leave.

Full-time