Development Services Technician - Engineering

Description and Essential Functions

Connected by Amazing Employees

The City of Murrieta is accepting applications for the position of Development Services Technician to fill one (1) current vacancy in our Engineering Department. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year.

POSITION

This position is an essential part of the Engineering team to provide support associated with land development processing. The applicant will be expected to respond to inquiries relating to easements, city streets and storm drains, city standards, development code, and mapping. Receives and reviews applications for maintenance and installation of public utilities, improvements in the public right-of-way such as streets, storm drains, and traffic signals, improvements for private development, map review, lot line adjustments, and other survey documents. Reviews plans, conditions of approval, and other various submittal documents for accuracy, format, completeness, and forwards to plan check engineers. Issues transportation, grading and encroachment permits; prepares and reviews calculations for mitigation fees, security deposits and inspections; reviews security bonds and improvements for accuracy and completeness; prepares reports and resolutions for final maps, vacations, and other legal documents.

DESCRIPTION

Under general supervision, performs a variety of routine to complex administrative and technical support duties related to the issuance of permits for the Planning, Building, and Engineering divisions and in support of related services and activities of the Development Services Department; explains ordinances, requirements, and City codes, and department procedures to building contractors, architects, engineers, builders, and the general public pertaining to land development and improvement, permit requests, and concerns; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned supervisory or management personnel. Exercises no supervision of staff.

CLASS CHARACTERISTICS

This is a fully qualified journey-level classification in the Development Services Department. Positions at this level perform the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

ESSENTIAL FUNCTIONS

Conducts permit processing for the Planning, Building, and Engineering Divisions; reviews permit applications, plans, specifications, and supporting documents for completeness and compliance with legal standards and City requirements; calculates permit fees; prepares bills, collects fees, and issues receipts

Provides appropriate information regarding zoning, subdivision plans, and building ordinances, procedures, and requirements to the public including homeowners, developers, contractors, engineers, and architects, in person and over the counter and telephone; assists the public in the application process for building, land use, and engineering permits and other developmental processes; responds to citizen complaints

Applies departmental policies and procedures in determining completeness of applications, records, and reports; provides appropriate forms to the public; processes appropriate information

Notifies applicants when plans or permits are ready for delivery or issuance; provides status updates

Performs a wide variety of routine to complex administrative duties in support of the Development Services Department; answers phone calls and responds to email inquiries from the public; establishes and maintains filing systems; creates and modifies forms as necessary; prepares and proofreads a wide variety of correspondence, letters, memoranda, reports, statistical charts, and other written materials; distributes reports internally and to various governmental offices; organizes and assembles documents; files and catalogues maps, photos, and other planning exhibits and documents; verifies accuracy of information; researches discrepancies and records information

Logs, tracks, and distributes plans and related documents to other agencies or departments; solicits input; coordinates plan reviews with consultant plan checkers and applicants; schedules field inspections

Compiles information and data for statistical and financial reports; maintains a variety of statistical records; checks and tabulates statistical data

Contacts the public and outside agencies in acquiring and providing information and making referrals

Checks status of State contractors' licenses, business licenses, and verification of workers' compensation insurance

Observes and complies with City and mandated safety rules, regulations, and protocols.

Performs related duties as required

In addition to the above-listed functions, depending on assignment, performs the following:

Engineering Assignments

Reviews, calculates and tracks various fees; issues transportation, grading and encroachment permits; processes maps, plans and other documents for accuracy, format, completeness and adherence to established engineering practices and compliance with related regulations and codes; reviews and processes engineering consultant invoices; reviews and calculates mitigation fees; processes new projects and forwards to consulting engineers; prepares reports and resolutions for the final map, vacations, and other legal documents.

Minimum Qualifications

EDUCATION AND EXPERIENCE

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

High School Diploma or equivalent (GED) and

Two (2) years of permit processing technical and administrative experience

LICENSES AND CERTIFICATIONS

None

Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions

KNOWLEDGE OF

Operations and services of the Development Services Department

Methods and techniques of reviewing applications and determining their sufficiency for permit processing purposes

Sources of information for reference purposes as it relates to the City's permit processing

Methods and techniques of calculating permit fees

Applicable Federal, State, and local laws, rules, regulations, ordinances, and procedures relevant to assigned areas of responsibility

Business letter writing and basic report preparation

Business arithmetic techniques

Record keeping principles and procedures

Modern office practices, methods, and computer equipment and applications related to the work

City and mandated safety rules, regulations, and protocols

Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff

The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar

Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed

ABILITY TO

Understand and explain City policies, procedures, fees, and basic planning and building codes and regulations to the general public, permit applicants, and City staff

Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local laws, rules, regulations, policies, and procedures

Read and interpret plans, specifications, related construction documents, and maps

Calculate square footage, fees and/or penalties from plans, and fees for zoning permit applications

Perform detailed, technical, and specialized planning and zoning and/or permit support work

Perform the full range of office and administrative support duties and tasks

Respond to and effectively prioritize multiple phone calls, walk-up traffic, and other requests and interruptions

Compose correspondence and reports independently or from brief instructions

Maintain accurate logs, records, and basic written records of work performed

Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work

Make accurate arithmetic, financial, and statistical computations

Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments

Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines

Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks

Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax

Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines

Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

Supplemental Information

APPLICATION PROCEDURE

A City application form and resume must be submitted online. Applicants can apply online at

SELECTION PROCESS

Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances which may include a physical, drug screen, and Live Scan background screening.

EQUAL EMPLOYMENT OPPORTUNITY

The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws.

THE COMMUNITY

Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest.

THE CITY OF MURRIETA ORGANIZATIONAL VALUES

Integrity

We are ethical, honest, and fair in all we do.

Public Service

We deliver responsive and caring service to our community, customers, colleagues, and region.

Professionalism

We exemplify professionalism through our knowledge, accountability, initiative, and dedication.

Teamwork

We thrive in a positive work environment noted for collaboration, support, diversity, and balance.

Leadership

We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future.