Director of Housing and Residence Life

Position Summary

The Director of Housing and Residence life will actively lead and contribute to institution wide efforts to ensure positive student engagement in University housing, support for living-learning program as well as student development. The Director chairs the Committee on Discipline (COD) and serves as a member of the Student Life Management Team (SLMT), WeCare Team and is the primary contact for matters involving residents or the residence halls. The director will have oversight of four focal areas that contribute to student success: a) Departmental Leadership, b) Residential Living Learning Model c) Conduct Management d) Facilities and Housing Management.

Duties and Responsibilities:

Departmental Leadership - Sets vision, tone and goals for the Department of Residence Life and Housing. Recruits, hires, trains, supervises and develops professional and temporary summer staff. Reviews and revises official departmental manuals, documents, policies, procedures, calendars and information.

Satisfactory performance is achieved when:

The department is effectively represented on campus and collaborates with LCC staff/faculty from other departments

Departmental professional staff effectively fulfill position responsibilities

Departmental professional staff effectively receive appropriate mentoring and professional development of skills, competencies and work-life balance

Emergency procedures are understood and response to crisis situations is done in accordance with departmental and institutional emergency procedures

Residential Living Learning Model – plan, implement and evaluate comprehensive policies, programs and initiatives to support student needs, community development, student success and wellness, and spiritual development of residential students.

Satisfactory performance is achieved when:

Policies and programs actively foster a sense of community and meet learning outcomes of residential curriculum

Policies and programs facilitate student development to increase skills as well as understanding of self and the world around them

Students positively engage in their community

Visibility and availability on campus is maintained in order to understand the needs of the student community

Annual assessment of Residential Living Learning initiatives is implemented and evaluated

Summer Language Institute and other LCC programs with residential component are implemented

Student Conduct Management - maintain confidentiality and provide appropriate assistance to students who have violated policies and/or navigating challenges, personal struggles, and difficult circumstances. Oversees management of more minor violations and directly manages more severe violations.

Satisfactory performance is achieved when:

Cases are addressed in a timely manner in accordance with established procedures

Knowledge of campus resources is demonstrated and timely and efficient referrals are made

Students develop skills to effectively navigate personal issues and identify healthy support systems

Students develop skills to effectively navigate conflict with others and develop an appreciation for diversity

Students have a low rate for repeated policy violations and well-being challenges

Students understand the restorative justice model and understand how their conduct impacts others

Facilities and Housing Management – oversee the daily operations of the residence halls and manage the departmental budget, software and housing assignments for students and academic year guests.

Satisfactory performance is achieved when:

Supervision of desk operations, occupancy, and proper building maintenance is ensured

Housing assignments and billing completed in accordance with priorities, housing philosophy, and residential curriculum

Safe and secure housing environment is provided

The halls operate smoothly with minimal student dissatisfaction and service interruptions

Larger and long-term improvement projects are coordinated with other departments

Relationships:

REPORTS TO: Vice President of Student Life

SUPERVISES: Resident Directors and Front Desk Manager

WORKS CLOSELY WITH: Student Life Staff, Registrar’s Office, Finance Office, Student Financial Services, Facilities Staff, Information Technology Staff, Human Resources.

General Qualifications:

People-oriented, creative, sincere, and depth of Christian faith commitment; firm commitment to LCC's mission

Experience in Student Development and/or Higher Education and working with student populations; understanding of developmental concerns of university-age populations; ability to encourage personal growth in others; ability to initiate relationships and develop rapport with undergraduate students and staff/faculty

Strong communication (oral and written) and interpersonal skills; excellent organizational, planning, time-management skills; strong self-motivation and initiative

Experience with intercultural issues and international student populations and ability to work in a diverse environment Specific Qualifications:

Degrees: Master degree required, in a related field of Student Personnel, Counseling, Ministry of Higher Education and Student Development preferred

Experiences: 3+ year required; 5+ years working in higher education, residence life, international communities preferred; supervision and budget management required; crisis management and departmental leadership preferred

Skills: English proficiency required, Lithuanian and Russian preferred; proficiency using technology platforms and database systems required, MS Teams and eRezLife preferred; ability to creatively innovate, strategize utilizing limited resources and anticipate unintended consequences required; ability to work independently and collaboratively with minimal guidance required Work load: Full-time (1.0 FTE)

The University: LCC International University is a fully-accredited liberal arts university located in the port city of Klaipeda, Lithuania. Instruction is in English, and the campus is residential. Our nearly 600 students from divergent faith backgrounds come from over 60 countries for an education modeled on the North American liberal arts college with a Christian worldview.

We offer:

Diverse international environment

Friendly and supportive team

Professional development opportunities through Erasmus +

Roundtrip airfare (for expatriates only)

State healthcare and accident insurance

20 paid vacation days / year (fundraising expatriates receive an additional 20 days)

Lithuanian language courses

Continued academic learning: 1 course/semester free of charge

Discounts for MA programs