Program Manager

Program Manager

Location: Cape Girardeau, MO

Department/Program: Developmental Disability Services

Primary Shift: M-F, 8:00 am – 5:00 pm

Job Classification: Full -Time

FLSA Classification: Exempt

Salary: $46,000 - $49,000

Travel Required (Y/N, %): Y, 20% (local)

Why You’ll Love This Position:

We are seeking a motivated and personable Program Manager to lead and oversee an interdisciplinary team within our developmental disability program. You will play a key role in supervising, assigning, and evaluating the work of staff while ensuring the delivery of high-quality, person-centered services for individuals with intellectual and developmental disabilities. Collaboration with team members, contracted providers, and community organizations is essential for ensuring effective systems and compliance with all organizational, state, and federal standards. The ideal candidate will demonstrate exceptional leadership, initiative, and judgment in carrying out responsibilities while fostering an inclusive and supportive environment. If you are passionate about making a difference and committed to empowering individuals and teams, we encourage you to apply!

What You’ll Do:

Plans, coordinates, and supervises the work of an inter-disciplinary service coordination (case management) and/or Quality Assurance; assigns cases and evaluates the work of the service coordinator (case management) and/or Quality Assurance members.

As needed, manage a selected caseload of clients with intellectual disabilities/ developmental disabilities in placement or natural homes.

Prepares periodic reports and maintains accurate records.

Direct or assists in the general management of policy development, program planning, coordination, and evaluation of policies, organizational changes, and new programs.

Works closely with contracted providers, other managers, and team members to develop delivery systems for optimum services for individuals in the program.

Participates in developing budget requests, monitors expenditures according to budget allocations/appropriations, and recommends and/or initiates cost-saving measures.

Participates in conferences, training sessions, and meetings.

Represents and/or serves as a liaison for the assigned area of responsibility; cooperates with and addresses federal, state, local, and community organizations and other groups on the assigned programs.

Directs the utilization of physical facilities, equipment, furniture, and supplies.

Exercises considerable initiative and judgment in planning and carrying out assignments; receives general administrative direction; work is reviewed through conferences, reports, and evaluation of operational results.

Perform other related duties as assigned.

Supervisory Responsibilities:

Provides supervision by monitoring the development and implementation of person-centered (support plans) and the associate assessment program.

Supervises program support coordinators (case managers) as they work with the person-centered planning process (individual support plan) and assess support needs.

Evaluate services that are purchased and provided by Support Coordinators.

Selects, trains, supervises, and evaluates staff.

Monitors and ensures that all staff are meeting minimum service hour standards and compliance with all Catholic Charities, state and federal regulations, and policies.

Catholic Social Teachings

Possesses a strong commitment to the mission of Catholic Charities, including the understanding of Catholic Social Teaching and the ability to demonstrate the philosophy and values of the agency. The identity of the agency is clearly Catholic, and as such, Catholic Charities adheres to the social and moral teachings of the Catholic Church.

All you need for success:

Minimum Qualifications

Required:

Bachelor’s degree in social work (BSW) or equivalent human services degree; OR

Registered nurse (licensed)

This position requires a valid driver’s license, a reliable vehicle, and proof of insurance.

Preferred:

Master’s degree in related field.

Minimum two years of experience in the social service field.

Supervisory experience.

Application Time Period

Start Date: 04/07/2025

Priority Date: 05/19/2025

Job ID 2307245

If you have questions about this position, please contact:

Human Resources,, or

Catholic Charities of Southern Missouri is an Equal Opportunity Employer.