Front Desk Clerk-Commons

Job Posting: Front Desk Clerk Location: National Church Residences - Supportive Housing National Church Residences is seeking a responsible, detail-oriented Front Desk Clerk to join our team in Supportive Housing.

The ideal candidate will play a vital role in ensuring the safety and security of our building and its residents by adhering to building policies, procedures, and safety protocols.

You will: * Monitor traffic through the lobby and ensure all guests check in and out, showing proper identification while following building rules.

* Accept and account for rental payments.

* Stay alert at all times and log occurrences during shifts.

* Follow all procedures in the desk manual.

* Sort and distribute mail in a timely manner.

* Conduct periodic inspections of common areas and report any hazardous conditions.

* Report emergency situations and safety hazards to management, following all safety precautions.

* Maintain a professional appearance and clean lobby area.

* Enter maintenance requests and follow up on emergency requests.

You have: * Minimum 1 year of relevant work experience.

* High School Degree or GED required.

* Strong customer service skills and attention to detail.

* Ability to work in a team and independently with minimal supervision.

* Excellent communication skills (both oral and written). * Basic math and organizational skills.

* Conflict mediation and resolution abilities.

* Understanding of low-income or homeless populations and their specific needs.

* Knowledge of crisis prevention and intervention techniques.

In return, National Church Residences offers an excellent total reward package that includes: Medical Insurance, Dental, Vision, Paid Time Off (PTO) and Paid Holidays, and Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.