Chief Engineer

A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.

What will I be doing?

As Chief Engineer, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, a Chief Engineer will perform the following tasks to the highest standards:

Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules

Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas

Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property

Communicate with Government agencies to ensure full compliance with statutory regulations

Prepare Capital and Repairs and Maintenance budgets for Engineering

Perform daily checks around the hotel

Conduct lift emergency release procedures as required

Diagnose, maintain, and repair mechanical equipment within the hotel

Ensure good relationships are built with internal and external customers

Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise

Develop, implement, and direct all emergency programs

Develop, implement and manage energy conservation programs for the property to minimize expenses

Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively

Perform special projects and other responsibilities as assigned

Identify and introduce environmentally-friendly systems and equipment

Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives

Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation

What are we looking for?

A Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Advanced knowledge of building management/engineering

A degree in Engineering or similar

Exposure to budgeting and basic accounting

Positive attitude

Good communication skills

Committed to delivering a high level of customer service

Strong leadership skills and previous experience of managing a team

Excellent grooming standards

Flexibility to respond to a range of different work situations

Ability to work under pressure

Ability to work on their own

Previous experience of facilities management

Proficient, at an advanced level, with computers and relevant computer programs

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

First Aid

Qualification in engineering field

Leaders involved in the pre-opening of a hotel need a mix of technical expertise, operational know-how, strategic thinking, and leadership skills to ensure the property launches successfully. Here are the key required skills:

1. Project Management

• Ability to manage timelines, budgets, and resources effectively.

• Overseeing pre-opening activities like construction, procurement, and vendor coordination.

• Ensuring compliance with deadlines and regulatory requirements.

2. Strategic Planning

• Developing and implementing a detailed pre-opening roadmap.

• Setting priorities, identifying critical tasks, and anticipating potential challenges.

• Creating operational workflows and systems before the opening.

3. Operational Expertise

• Understanding all hotel departments, including housekeeping, front office, food & beverage, and engineering.

• Ensuring operational readiness and team training before opening day.

• Coordinating with various stakeholders to meet brand standards.

4. Team Leadership and Development

• Hiring, onboarding, and training staff for various departments.

• Inspiring and motivating the pre-opening team to stay focused and aligned with goals.

• Promoting collaboration and addressing staff concerns during high-pressure times.

5. Budgeting and Financial Management

• Managing pre-opening budgets for staffing, marketing, and procurement.

• Analyzing forecasts to ensure the hotel’s financial health post-opening.

• Negotiating vendor contracts and overseeing cost control.

6. Brand Knowledge and Standards Implementation

• Deep understanding of the hotel’s brand standards and values.

• Ensuring consistency in design, service, and operational practices.

• Implementing quality assurance processes aligned with the brand.

7. Crisis Management and Problem-Solving

• Quickly addressing unexpected challenges during construction, staffing, or equipment setup.

• Maintaining calm and finding solutions under tight deadlines.

• Managing risks and ensuring safety compliance.

8. Attention to Detail

• Overseeing the final stages of construction, design, and furnishing to ensure perfection.

• Ensuring operational processes and service standards are fully ready for the opening.

9. Communication and Stakeholder Management

• Keeping all stakeholders, including owners, investors, and the management company, updated on progress.

• Maintaining transparent communication with the team and external partners.

• Acting as the face of the project during pre-opening press and community events.

10. Adaptability and Resilience

• Flexibility to adapt plans when unforeseen challenges arise.

• Maintaining focus under high-pressure and fast-paced conditions.

• Balancing long-term goals with immediate pre-opening demands.

Successful leaders in hotel pre-openings must also possess a customer-centric mindset, ensuring the guest experience is the primary focus from day one.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Schedule: Full-time