Senior Director, Occupancy Planning & Management

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

Role Overview:

JLL's is seeking a strategic and innovative Senior Director to lead our Occupancy Planning & Management (OPM) team for a large, national account. This pivotal role will drive transformational change in workplace strategies, optimizing space utilization and enhancing operational efficiency across multiple agencies. You will serve as the functional representative for OPM across the account and act as a trusted advisor to the Account Director and leadership team.

Key Responsibilities:

Develop and implement OPM strategies aligned with client’s objectives

Foster relationships with senior stakeholders

Lead high-level negotiations and presentations for new business opportunities

Drive innovation in workplace solutions

Oversee OPM services across the client’s portfolio

Implement best practices in space planning and workplace optimization

Develop and monitor KPIs for continuous service improvement

Review and update project status reports on seat demand and capacity forecasts

Lead and mentor a high-performing team of OPM professionals

Serve as Subject Matter Expert for key systems and processes

Manage budgets and financial performance for the OPM function

Identify opportunities for revenue growth and service expansion

Develop pricing strategies for new and existing services

You will have:

Exceptional leadership and stakeholder management skills

Strong analytical and data-driven problem-solving abilities

Proficiency in Microsoft Office Suite, especially Excel and PowerPoint

Understanding of floorplans and AI-related knowledge

Excellent communication and presentation skills at all leadership levels

Strategic thinking and ability to translate vision into actionable plans

Expertise in creating accurate planning reports for Corporate Real Estate decisions

Ability to navigate complex organizations and drive change

Proficiency in CAFM systems and space planning software

Commitment to sustainability and workplace well-being principles

Bachelor's degree in relevant field (MBA preferred)

What you can expect from us:

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location:

On-site –Canberra, ACT, Melbourne, VIC, Melbourne, VIC, Sydney, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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