Operations Manager

Job Description

Job Description: Operations Manager

Location: Richmond, Virginia

Position: Full-Time

Company: Small & Associates Real Estate, Inc.

About Us:

Small & Associates is a boutique real estate firm based in Richmond, Virginia, specializing in the city’s top neighborhoods: the Fan District, the Museum District, the Near West End, and the surrounding counties. We have 30 agents and are committed to growth, offering a collaborative environment where we prioritize professional development and client success.

Role Overview:

The Operations Manager will oversee the daily operations of the business, manage the growth of our team, and ensure that all real estate transactions comply with legal and company standards. This role includes mentoring and training agents, recruiting new talent, and leading firm meetings and workshops.

Key Responsibilities:

Team Leadership & Mentorship: Provide training, mentorship, and guidance for agents. Set career goals and conduct reviews to ensure growth and success.

Recruitment & Hiring: Actively recruit and hire both new and experienced agents to expand the team.

Operational Management: Manage daily operations, run firm meetings, and ensure business continuity.

Vendor & Client Relationship Management: Build and maintain relationships with attorneys, lenders, and vendors to support agents and clients.

Financial Oversight: Work with the Bookkeeper to manage budgeting, expenses, and agent payments.

Marketing & Digital Presence: Oversee social media, websites, and marketing efforts to enhance brand visibility.

Training & Development: Create online training materials, manage the agent portal, and stay current with industry trends. Lead real estate classes and workshops.

Transaction Compliance: Ensure all real estate transactions comply with legal and regulatory standards.

Transaction Management: Provide support with contract writing and general transaction management.

Qualifications:

Experience in operations management in real estate.

Licensed Salesperson in Virginia (Broker’s license encouraged).

Experience recruiting, hiring, and mentoring real estate agents.

Comfortable speaking in front of real estate classes and large groups.

Knowledge of real estate laws, regulations, and compliance.

Strong organizational and multitasking abilities.

Proficient in digital management, social media, and marketing strategies.

Excellent communication skills, with a solution-oriented mindset.

Why Join Us?

Be part of a growing boutique real estate firm.

Competitive salary and benefits package.

Opportunities for professional development.

A collaborative, supportive work environment.

If you’re passionate about real estate operations and want to contribute to the growth of a dynamic team, we’d love to hear from you!

How to Apply:

Please send your resume and cover letter to Description

Small & Associates has been helping people like you buy and sell real estate in Richmond, Virginia for over 40 years. We are here to help you have a smooth transaction – whether buying a new home, selling an existing property or relocating into the area. Our goal is to provide you with the best real estate services available in the Richmond area. We specialize in serving the central Richmond area and have a great deal of expertises in closer in, older areas of Richmond. You will see our signs all over The Fan, The Museum District, Church Hill, Jackson Ward, Northside and Just south of the River in Westover Hills, Woodland Heights and Forest Hill areas.

We have the knowledge and experience needed to deal with the older properties in these historic neighborhoods. We are all about Richmond, its neighborhoods and its unique houses.

You will be working with a small, tight-knit company that excels at providing an elevated level of service that is extremely personal and tailored to a buyer or sellers’ needs. The firm’s partnership with Leverage Global Partners gives us an international network with similar companies like ours, devoted to agile marketing strategies that benefit clients, whether they are buying and selling in their local market or headed as far as the other side of the world.

Full-time