Technical Program Manager

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.

LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

Our office is located in the vibrant area of Krakow, at Aleja Pokoju 18. We offer a dynamic hybrid work model, encouraging you to join us in the office to collaborate, connect, and contribute to our team's success.

Requirements:

3+ years of experience working in an enterprise software company — ideally in product management, scrum management, or program management.

Familiarity with SOA and microservices architecture.

Experience working with serverless systems and hosting a cloud-native server stack.

Hands-on experience with Agile/Scrum methodologies, including tools like Jira and Confluence.

Strong grasp of API-driven architecture, cloud-native solutions, and enterprise-grade software.

Ability to understand API functionality and front-end/back-end dependencies — and resolve related issues.

Experience using tools such as Swagger, Postman, etc.

Capable of discussing and collaborating on high-level technical design and architecture with engineers.

Experience in the telecommunications industry as a plus

Familiarity with telecom BSS products as a plus Responsibilities:

Articulating clearly and precisely, ensuring coordination across the Server Engineering group and other departments

Strong understanding of the software development lifecycle, with the ability to identify and flag risks at different stages

Maintaining a clear overview of project status and reporting updates with relevant granularity to stakeholders at all levels

Collaborating effectively with cross-functional teams including Engineering, UX/UI, Sales, Marketing, and Customer Success

Providing technical guidance to Engineers, Architects, and Product Managers about product functionalities and requirements.

Understanding front-end and back-end dependencies and proactively work towards resolving them.

Managing sprint backlog, lead grooming sessions, and plan sprints for the team.

Keeping documentation well-organized and updated so information is easy to find and share.

Naturally proactive — you take initiative without waiting to be asked.

Demonstrating ability to manage multiple tasks and deadlines while maintaining a positive, can-do attitude.

Motivate, support, and uplift the team

Benefits:

Hybrid work environment

Yearly bonus

Paid lunches

Private medical insurance

The company covers accountant assistance expenses

ZUS coverage

Paid sick leaves

21 working days of vacation, public holidays

Training and workshops

About:

At LotusFlare, we attract and keep amazing people by offering two key things:

Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.

Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

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