Front End/Utility Clerk

Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

Promote trust and respect among associates

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products

Clean up spills as needed, collect and pick up trash inside store and parking lot

Maintain cleanliness of department and other areas assigned

Display a positive attitude

Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

Notify management of customer or employee accidents

Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud

Collaborate with team members to encourage teamwork

Adhere to all local, state and federal laws, and company guidelines

Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

Ability to handle stressful situations

Effective communication skills

Desired

Basic knowledge of electronics and electricity

HVAC license

Electrical license

Limited Maintenance Industrial license

Retail experience

Second language (speaking, reading and/or writing)