Front Of House Supervisor - Brew Brothers (Eldorado Scioto Downs

Description

JOB SUMMARY:

Responsible for the supervision and direction of the dining room and all dining room staff.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Will work closely with upper management and co-managers to insure all new products, training methods, policies and procedures are included in current and future training programs.

Will be involved in the development of new handbooks and training manuals.

Will have knowledge of dining room fundamentals.

Basic knowledge of food, liquor, beer and wine as associated with casual dining establishment.

Will have the ability to communicate verbally and through written documents to staff, co-managers and upper management.

Responsible for handling guests in all situations maintaining a professional, courteous and friendly demeanor at all times.

All other duties as assigned.

EXPERIENCE/QUALIFICATIONS/SKILLS/REQUIREMENTS:

Must be energetic, highly self-motivated and independent. Must possess proven leadership qualities. Must have the ability to recognize operational needs and analyze and facilitate the changes required in a fast paced, high volume environment. Must be able to stand and/or work on feet for extended period of time and must be able to repeatedly lift up to twenty pounds. Two+ years of prior hands-on experience in a dining room or food service atmosphere is a necessity. Must have basic computer skills including MS Word and MS Excel knowledge. Required to attend all company and departmental meetings and training programs as directed by upper- management.

Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment.

Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation.

EDUCATIONAL REQUIREMENTS:

High School Diploma or equivalent. Some college preferred.