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Desktop Support Technician

Company:
Insight Global
Location:
Wichita, KS, 67232
Posted:
May 02, 2025
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Description:

Support Technician

Duration: 30 month contract + Ext.

Onsite Wichita, KS

Pay $22-$26 hourly

Benefits offered

Required Skills and Experience *

- Must be local to Wichita, KS

- 2-3+ years experience as a support technician for PCs

- Experience imaging brand new devices and associating the correct permissions and policies

- Experience with basic troubleshooting in an M365 environment

- Knowledge of ITIL processes

- Ability to pass a background check

- Excellent customer service skills

knowledge of

- Ability to manage devices in Intune, Active Directory and SCCM

- 2 years of experience troubleshooting and configure both iOS and Android mobile devices

- Knowledge of 5G and WiFi IT networking

Nice to Have Skills and Experience

- Familiarity with the process to set up a user's mobile device.

- Both MAC & Linux OS knowledge

- Knowledge of using Citrix on a mobile device

- Certifications such as CompTIA A+, Microsoft Certified: Azure Administrator, etc.

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