Membership Sales/ Front Desk

Job Description

Job Title: Membership Salesperson

Location: Westport, CT

Company: Hammer & Nails

Salary: Competitive + Commissions

About Us:

At Hammer & Nails, we believe in providing the ultimate self-care experience for our guests in our premier destination, designed for men’s grooming services in a relaxed environment, specially made with your privacy and comfort in mind. Our members are at the heart of everything we do, and we’re looking for a dynamic, results-driven Membership Sales Superstar to join our team and help us grow!

What You’ll Do:

Drive membership sales and exceed monthly targets

Build and nurture strong relationships with prospective members

Conduct exceptional sales tours keeping our standards as a franchise in mind.

Manage the sales pipeline from the clients first call to membership sign-up and then retention.

Collaborate with the team to create innovative strategies for growth

Provide an exceptional customer service experience from the initial inquiry to post-sign-up follow-up

Become a product/service expert and confidently address member needs

Manage or CRM Tool/Software system in the most efficient way.

Maintain a positive, motivating attitude that reflects our company’s values

What We’re Looking For:

Proven Sales Experience: At least 3 of experience in sales, preferably in membership-based industries (fitness, self-care, wellness, education, entertainment, etc.)

Exceptional Communication Skills: You’re confident on the phone, email, and in person, and you can connect with a wide range of people

Goal-Oriented: You thrive in a target-driven environment and know how to exceed expectations

Relationship Builder: You know how to connect with people, build trust, and create long-lasting relationships

Self-Motivated: You’re driven, persistent, and always looking for new opportunities

Positive Attitude: You bring energy and enthusiasm to everything you do, and your optimism is contagious

Tech-Savvy: Comfortable using CRM tools, social media, and other digital platforms.

Team Player: You work well with others, offering support and collaboration to meet company goals

What We Offer:

Competitive base salary

Performance-based bonuses and incentives

Flexible work hours

Continuous training and professional development

A supportive and energetic team culture

Discounts on products and services

Opportunities for career growth

Commuter Benefits

Full-time