Remote Customer Support Associate (Training + Mentorship Included)
Description:
Remote Customer Support Associate / Client Advisor – Flexible Schedule
IPG
Compensation: ($60K–$150K+)Performance based + Bonuses
employment type: employee's choice
experience level: entry level
job title: Customer Care Professional
Remote Position – U.S. Based
Flexible Schedule Part-Time or Full-Time
About the Position
We are expanding our remote team and looking for reliable individuals to assist with client communication and scheduling for financial planning consultations.
In this role, you will help individuals and families get connected with licensed professionals who provide guidance on financial protection and long-term planning.
You do not need prior experience in this field. We provide training and a clear process so you understand how the role works.
What You’ll Do
• Speak with individuals who request information about financial services
• Help schedule consultations and follow up with interested clients
• Communicate with clients by phone, Zoom, and email
• Use simple scripts and training materials to guide conversations
• Keep organized records of client communication
This Role Works Well For People Who
• Are comfortable speaking with people by phone or video
• Want flexible remote work
• Are dependable and organized
• Enjoy helping people find solutions
• Are open to learning new professional skills
What We Provide
• Remote work environment
• Flexible schedule options
• Training and onboarding
• Support from experienced team members
• Performance-based compensation with bonus opportunities
Basic Requirements
• Must be 18+ and located in the United States
• Reliable internet connection
• Professional communication skills
• Background check required
• Willing to obtain a state license if continuing in the role (guidance provided)
How to Apply
To apply, please reply to this post with your name and email address. You may also include your resume if available (optional).
Once we receive your response, we will follow up with you.