The Server position is responsible for enhancing the guest experience by recommending and serving food and beverages according to Legal Sea Foods' high-quality standards.
The Server is one of the primary contacts that a guest has, interacts directly with guests to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately.
The Server must always maintain a friendly and attentive demeanor.
DUTIES & RESPONSIBILITIES: * Greet guests warmly, take their food and beverage orders.
* Explain menu items, ingredients, and preparation methods to guests.
Ask about allergies.
* Enter food and beverage orders into POS system accurately.
* Provide attentive and personalized service, anticipating guests' needs.
* Check on guests during their meals to ensure satisfaction and address requests/concerns.
* Refill drinks, clear plates, and reset tables.
* Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area.
* Handle guest complaints or concerns professionally and bring issues to management when necessary.
* Present bills to guests and process payment transactions accurately and quickly.
* Participate in pre-shift meetings and training sessions as required.
* Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.
Qualifications * High school diploma or equivalent * Previous experience in a restaurant or customer service role is preferred.
* Excellent interpersonal and communication skills.
* Ability to handle cash and paperwork accurately.
* Demonstrates good judgment.
* Must be knowledgeable of Legal Sea Foods menus, policies, and procedures.
* Must be well versed in Point-of-Sale system.
* Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
* Must be able to perform under pressure in a high-volume restaurant setting.
A comprehensive study done by our internal experts determined that our strong sellers earn up to $60.00 per hour!
We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future.
Join our team and enjoy great benefits while growing in a rewarding career!
Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires.
E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States.
All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.