Appointment Setter

We are looking for a proactive and enthusiastic Appointment Setter to join our sales or customer service team. In this role, you will be responsible for contacting potential clients, qualifying leads, and scheduling appointments for sales representatives or specialists. Your goal is to create a smooth, positive first impression that opens the door for successful business relationships.

Key Responsibilities:

Make outbound calls, emails, or messages to potential customers from provided leads or lists

Engage prospects in friendly and professional conversations to identify interest and qualify leads

Schedule appointments, consultations, or follow-up calls for the sales team

Maintain accurate and up-to-date records of all interactions in the CRM system

Follow up with prospects who missed or rescheduled appointments

Meet daily/weekly/monthly appointment setting goals and performance metrics

Handle basic inquiries and provide initial information about products or services

Coordinate closely with sales or service teams to ensure smooth handoff of appointments

Stay informed about company offerings and industry trends

Qualifications:

High school diploma or equivalent; additional education or training in sales a plus

Previous experience in telemarketing, appointment setting, customer service, or sales preferred

Excellent communication and interpersonal skills

Confident, friendly, and professional phone demeanor

Strong organizational and time-management abilities

Familiarity with CRM software and basic computer skills

Self-motivated and goal-oriented

Work Environment:

Remote or office-based depending on company structure

Full-time or part-time

May include evening or weekend shifts depending on target audience or time zones