Field Applications Engineer - Cellular IoT Solutions

Semtech’s Wireless Applications team is a group of passionate and talented engineers tasked with developing and delivering industry-leading cellular Internet of Things (IoT) solutions. We enable our customers and partners to achieve a new standard of IoT product performance, and we have a versatile and exceptionally talented team of individuals to make this vision a reality!

Job Summary

The Field Applications Engineer (FAE) position supports pre and post-sales activities for our cellular IoT solutions portfolio with the Regional Sales Managers (RSMs), encompassing technical support for qualified opportunities, product/solutions training, and seminars for distributors, sales reps, and customers. Strong presentation skills, solid wireless technical knowledge, initiative, and a business sense of urgency are critical to speeding up the sales cycle. Our FAE engagement model spans the complete customer lifecycle, from onboarding through maturation to offboarding.

Responsibilities

Provide pre and post-sales support to technical inquiries through Regional Sales Managers (RSMs) for wireless IoT products, including cellular, LoRa, GNSS and short-range radio

Make sales calls with RSMs in the Western and Central US market

Recommend products, services, and general application guidelines based on customer requirements

Set strategies to combine technology that will result in helping RSMs to close sales

Responsible for customer, distributor, and partner training and product demos

Assist in qualifying customer reference designs on hardware and application scripting

Provide technical responses to RFIs and RFPs using Semtech products and services

Develop training materials and application notes for IoT products

Conduct application demonstrations for seminars, trade shows, and key customers

Provide constant feedback to product management for new product development

Communicate module field failures to design and development and assist with problem resolution

Set expectations on the product roadmap, carrier, and type approval certifications

Minimum Qualifications

Bachelor of Electrical Engineering, Bachelor of Computer Engineering, Bachelor of Computer Science, or equivalent

5+ years’ experience in wireless telecommunications

Strong technical knowledge of cellular systems

Excellent communication, interpersonal, and presentation skills

Highly self-motivated and autonomous

Desired Qualifications

Knowledge and experience in the IoT marketplace

Professional background Cellular/LoRa protocols

Hardware design skills

Embedded application/software design experience

Microprocessor integration

Knowledge of networking protocols (IP, TCP, Ethernet, IP Addressing, Subnetting, DNS, security)

Project Management skills to be able to prioritize time and resources to meet customer timelines and complete equipment certifications

Location

Remote - Western USA, Pacific Northwest USA, Southwest USA or Central USA

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

A reasonable estimate of the pay range for this position is $91,000-$169,000. There are several factors taken into consideration in determining base salary, including but not limited to: job-related qualifications, skills, education, and experience, as well as job location and the value of other elements of an employee’s total compensation package.

REQ2667

Remote/Remotely/Tele/Telecommute/From home