Dispatcher

Dispatcher Job Status: UNTIL FILLED Posting Date: 01/23/2025 Posting Number: 012662 Location: Transportation Position Title: Dispatcher Wage/Hour Status: Non-Exempt Reports To: Director of Transportation Primary Purpose: Perform a variety of dispatching and reception functions required in the operation of the Transportation Department and act as the information desk.

Qualifications: Education/Certification: * High School Diploma or GED * Possess or be able to obtain a valid Texas Commercial Driver License Class B with P and S endorsements within 90 days of employment.

Special Knowledge/Skills: * Demonstrated aptitude for work to be performed * Basic accounting skills * Computer applications * Such alternatives to the above qualifications as the administration may find appropriate and acceptable Experience: Major Responsibilities and Duties: * Provide dispatching and reception for the department.

* Provide administrative support for the department.

* Maintain strict confidentiality regarding sensitive matters.

* Distribute department mail.

* Route telephone calls and visitors to appropriate staff members.

* File and retrieve documents.

* Act as relief driver as needed.

* Answer general questions and concerns regarding transportation.

* Assure route and routing communication.

* Performs other duties as the superintendent may assign.

Supervisory Responsibilities: None Customer Care Skills: * Provide professional communication with students, parents, community members, staff and other professionals at all times.

* Use proper phone etiquette at all times, speaking slowly and clearly.

Take reliable messages, and route to appropriate staff.

* Ensure superior customer care skills are used via eye contact, facial expressions, voice inflections, body language, and an attitude of "going the extra mile" for others.

* Ensure all requests for information are dealt with in an appropriate timeframe.

* Create and maintain a welcoming, service-oriented environment toward all internal and external customers.

Mental Demands/Physical Demands: Tools/Equipment Used: Standard office equipment including personal computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours; frequent districtwide travel; occasional statewide travel and out-of-state travel Mental Demands: Work with frequent interruptions, maintain emotional control under stress.

Salary: Pay Grade OS06,$21.14-$25.05 hourly rate, commensurate with experience according to District salary schedule.

Days: 226 Start Date: 2025-01-24 00:00:00.000