Logistics Internship - Lowell, AR

What can I expect?

As an intern at Watco Logistics, you'll get hands-on experience in areas ranging from day-to-day logistics Operations such as Account Management and Transportation Coordination to the various support functions of Procurement, Accounting and Design/Engineering. Learn about driving sales, building customer relationships, and managing freight operations. Our internship emphasizes mentorship and offers the chance to collaborate with a cohesive team and experience our award-winning company culture. Tailored opportunities await to align with your strengths and career goals.

Opportunities for exposure?

Our Account Managers are in charge of driving new sales and overseeing day-to-day freight management. They focus on providing quality service, boosting team morale, and maintaining a positive branch culture. The role involves developing new customer sales, utilizing diverse prospecting methods, cultivating sustainable customer relationships, delivering cost-effective solutions, and managing broker and customer service aspects for shipments and accounts to meet branch goals.

Develop new customer sales

Utilize various prospecting methods to generate new sales leads and solicit freight

Cultivate sustainable customer relationships and encourage customer growth

Deliver cost-effective solutions that will attract and retain customers

Manage broker and customer service aspects of assigned shipments and/or customer accounts

The Transportation Coordinators (TC) and Transportation Assistants (TA) manage day-to-day freight operations, focusing on cost-effective solutions and customer satisfaction. Responsibilities include brokering shipments, tracking and supporting customer shipments, conducting pricing and rate negotiations, and ensuring compliance. The role contributes to a positive branch culture while delivering quality service to customers.

Learn more about our Transportation Coordinators in this video!

Broker transportation shipments and securing carrier capacity

Track & trace customer shipments

Provide customer support to meet their needs and address issues

Conduct spot pricing, rate negotiations to meet margin requirements, and ensure maximum profitability, and handle related concerns

Meet all customer compliance requirements including but not limited to level of service, lane compliance, and communication timeframe

Support Functions

Procurement-working with various suppliers ranging from motor carriers, intermodal and rail suppliers to secure capacity for movements each day.

Compliance-navigate the supplier contracting and vetting process to ensure suppliers have the proper operating authority and the necessary insurance to operate safely and effectively.

Freight Audit/Payment-understanding how suppliers invoice for their services and the processes developed to efficiently audit and a pay suppliers.

Customer Invoicing-ensuring timely and accurate invoicing to the client and pay terms.

Design / Engineering-developing the most efficient network design and pricing proposal for the client.