Front Desk Scheduling Coordinator

Front Desk Adminiatrator - Atlanta, GA

Front Desk Scheduling Administrator in Sandy Springs, GA, $45K-$50K, depending on experience, plus benefits and perks. Hours 8:30 AM - 5:00 PM

For qualified and interested candidates, please email resumes to with the SUBECT LINE: Front Desk Scheduling Administrator, for consideration. Top candidates will be contacted. Thank you.

Primarily responsible for performing routine clerical work related to scheduling appointments for clinic patients in accordance with established standards and procedures. Work also includes providing coverage for incoming calls and other front desk functions in a busy office environment while maintaining a high standard of customer service.

The company has excellent tenure. Some people have been there for 22 years.

RESPONSIBILITIES:

Phone volume is high, all calls are answered with a live person

Excellent organizational, communication, and customer service skills

Excellent attention to detail

High School Diploma or GED Equivalent

2 yrs experience as a receptionist in a physician's office

2 yrs experience using a billing management software system

Experience handling multiple tasks in a fast-paced environment More about the role

High patient contact

We answer every phone call

Our patients are here every day - we need an extroverted type of person

You must be a multi-tasker

We are Patient-centric - very high contact - need a very friendly person who can multi-task

need someone who can improvise when needed.

when it gets really busy, we need someone who can make their way through it

patients are there daily 6-8 hours - (4 to 12 weeks of treatment)

treat patients with kindness and empathy

we are helping them get financial assistance and Cobra payments

We walk them through the process

This is a very busy position

we have 3 front desk people - (every 3 days we cross-train in the business office)

we like to teach people on how their job affects people down the line

Scheduling, FMLA, Getting people free drugs, working with the TPA, we work with executives at hospitals REQUIREMENTS:

Schedule patient appointments

Must be very good at multitasking

Answers, screens, and directs telephone traffic in a timely, professional manner

Greets all incoming patients, caregivers, and other guests

Ensures waiting room environment is clean and comfortable for guests

Monitors patient wait times in the waiting room

Notifies Clinical Manager of patients' arriving without a scheduled appointment

Assists patient/caregiver with registration forms as needed

Collects co-pays, if applicable

2-3 Years Experience

Excellent benefits - vacation - 2 weeks vacation, six sick days, 401k eligible after six months, profit sharing, medical insurance - United Healthcare, HSA, Low/Medium deductibles, the company pays 85% of healthcare. $25k life insurance, 7 holidays, birthday off, a personal day. We are open every day of the year. we have weekend staff and you can volunteer to work on a holiday. you get overtime to work on a holiday and still get the free day off instead.

There is a bonus program. The bonus is figured through a formula. if you meet the monthly goal, you get a bonus paid monthly. Front Desk is $250 and that is an incentive to collect co-pays.

The bonus program extends to everyone.

This position is perfect for someone who has graduated from college and looking to get started in healthcare or someone who has experience and they are good with people, detail oriented and can multi-task. We want people who want to stay long-term.