Sr. Business Intelligence and Analytics Lead

Sr. Business Intelligence and Analytics Lead - Client Solutions - BIDADS

Position Overview:

We are seeking an experienced Business Intelligence and Analytics Lead to join our growing team. This client-facing role will be instrumental in delivering data-driven insights and solutions to healthcare and pharmaceutical clients while leading strategic BI initiatives for the product flywheel. This role will report to the Executive Director of Data Strategy..

Key Responsibilities:

Lead client-facing analytics initiatives and product flywheel output for analytics

Design and implement reporting solutions that provide insights and drive business value for external healthcare clients

Develop and maintain performance metrics and KPIs for client programs

Develop data visualization and performance dashboards

Drive a product and client data-driven culture

Ensure compliance with healthcare data regulations and standards

Active role in client QBRs and reporting of performance to contracted SLA

Technical Skills:

Advanced proficiency in BI tools and data visualization platforms (Tableau, Looker, PowerBI, Metabase, Domo)

Strong SQL data warehousing and technical product design expertise

Experience with healthcare data systems and integration

Ability to create business case, evaluate ROI, process optimization, FMV, etc for data solutions and product flywheel outcome

Knowledge of healthcare analytics best practices and industry standards

Strong technical knowledge base to effectively collaborate with engineering, infrastructure and analytics

Business & Consulting Skills:

Excellence in client communication and presentation

Strategic thinking and problem-solving abilities

Program management with ability to manage a product roadmap and external client pipeline

Healthcare industry knowledge including terminology and workflows

Understanding of pharmaceutical value chain and patient journey

Required Experience:

10+ years of experience in Business Intelligence, with specific focus in healthcare/pharmaceutical industry analytics

Proven track record of client-facing consultation and analytics delivery

Strong background in healthcare data management, dashboard, performance reporting, and program and product optimization

5+ years of experience with third-party data and first-party integrations

Expert in the commercial healthcare industry with deep knowledge of the healthcare landscape and work with pharma, pharmacy, physician, payer and patient support

Required Qualifications:

Bachelor's degree in Business, Analytics, Technology, or related field

5-7 years of progressive experience in healthcare/pharma analytics

Demonstrated success in client-facing roles

Strong portfolio of healthcare reporting and optimization projects

Experience with pharmacy, specialty pharmacy or hub services

Preferred Qualifications:

Master's degree in relevant field

Healthcare/Pharma certification

Soft Skills:

Self-starter and ability to manage multiple workstreams and prioritize based off roadmap, pipeline and value

Have a strong desire to analyze, compile, create and understand data to solve complex problems

Bring solutions and insights forward

Ability to navigate complex issues and bring a can do attitude for solutions

Strong written and verbal communication

Stakeholder management

Ability to effectively navigate complex client needs and relationships

Impact, Deliverables & Outcomes:

Drive client satisfaction through data-driven insights and solutions

Standardize reporting processes and methodologies

Drive data driven decision and product flywheel

Contribute to revenue growth through value-added services and robust data and analytics

Establish standardized reporting frameworks for client facing solutions

Enable growth and scalability through client facing solutions

Create scalable solutions that enable growth

Work Environment:

Collaborative team setting, must have a passion for data

Remote position with the ability to be onsite as needed in Columbus, OH

Some travel is required for industry events and client meetings

Mix of strategic and hands-on work

Opportunity to influence data strategy

Focus on continuous improvement and innovation

Success Metrics:

Data, Analytics and Reporting represented on client proposals

Product flywheel output

Creation of standard offerings and reporting packages

Established client/program dashboards and KPIs

Documented client facing data solutions

Positive feedback from key stakeholders on insights and ability to make

data-driven decisions

Successful implementation of reporting solutions

Growth and scalability of client solutions