Guest Experiences Attendant III - Campground

Job Description

Join our team as a Guest Experiences Associate III at Winton Woods Campground! At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations.

This part-time position may work various shifts including, but not limited to, evenings, weekends, and holidays.

This position greets and serves guests at Winton Woods Campground which may include other Winton park facilities. The position includes cash handling and reservation responsibilities as well as providing outstanding customer service. Standard practice allows employee to perform job duties on a regular basis with questionable situations referred to a supervisor. Expectations include:

Performs job duties in accordance with Great Parks policies, procedures, and performance

Maintains confidentiality of confidential and sensitive information

Works assigned schedule, exhibits regular and punctual attendance, and works outside of normal schedule as required

Is able to drive Great Parks vehicles

Greets and serves guests and handles guests' inquiries

Assists with set-up/tear-down and operation of special events in the campground

Prepares food and maintains clean and sanitary conditions

May be required to transport change orders, merchandise, food, mail, and supplies

Opens/Closes the facility in preparation of daily business and security at close

Assists with inventory of facility as needed

Operates point-of-sale system and reservation system; and handling cash box and cash register

Sells and monitors compliance of motor vehicle permits

Sells food and merchandise and maintains merchandise displays

Maintains cleanliness of facility including restrooms; and may include other housekeeping duties

This position also offers cross-training at other Winton facilities

Qualifications:

An appropriate combination of education, training, course work, and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities.

Great customer service experience preferred.

Has ability to demonstrate written and verbal communication skills.

Has basic math skills and computer skills.

Must be at least 18 years of age.

Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements.

License of Certification Requirements:

State Motor Vehicle Operator's License that meets Great Parks' current carrier guidelines.

Benefits include membership in Ohio Public Employees Retirement System (OPERS). Free/discounted use of some Great Parks' recreational activities.

Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.

Part-time