Network Engineer

Make a difference. Be happy. Grow your career.

THE ROLE

The Network Engineer responsibilities include assisting in enterprise network design, implementation and ongoing support of network infrastructure hardware and software components. Coordinate with both technical and non-technical staff and vendors on the implementation of complex projects. Perform analysis, diagnosis, and resolution of complex problems on both physical and virtual infrastructure platforms. Recommend, implement, and document corrective solutions and preventative measures. Participate in evaluation and recommendation of new technology solutions. Provide support and guidance to customer and affiliate entities. Document work in the form of policies, standards, and knowledge base articles.

This position consists of ensuring solutions are delivered in adherence of defined standards and policy.

The Network Engineer position is expected to actively work technical projects as well as provide/receive guidance to/from team members as needed to ensure quality and delivery of work.

This position is expected to work both independently and with various teams across the organization.

Nordic, Best in KLAS IT Services Firm and solely serving the healthcare industry, strives to empower healthcare providers to leverage technology and to realize digital transformation. All Nordic staff embrace Nordic’s maxims and mission to serve our customers who care so well for us.

KEY RESPONSIBILITIES

· Perform daily prioritization of work to ensure project and incident SLA requirements are met.

· Provide training and mentoring on technologies to peers and colleagues.

· Assist with the evaluation and recommendation of technical solutions based on requirements, ranging from group to enterprise-wide deployments.

· Engage in tier 2 and tier 3 troubleshooting on issues identified with deployed services, providing resolution and remediation.

· Perform tasks related to the operation, servicing, troubleshooting, and administration of platform technologies:

· Datacenter networking platforms

· Distribution layer networking platforms

· Enterprise Wireless

· Network Security products including ASA firewalls and ISE

· Multi Datacenter high availability and load balancing

· B2B, VPN and Zero Trust Edge solutions

· Global Load Balancing

· Virtualization platforms

· WAN / SDWAN Technologies QOS

· Other duties as assigned.

SKILLS AND EXPERIENCE

· Bachelor’s degree in the field of computer science, telecommunications, information sciences, or related field and/or 5+ years equivalent work experience.

· 2+ years of experience in Network Engineering.

· Knowledge of various circuit and connectivity types.

· Working knowledge of Cisco Nexus network infrastructure.

· Working knowledge of current and legacy Cisco Catalyst network components.

· Working knowledge of Cisco ASA (ISE experience a plus).

· Working knowledge of Cisco Enterprise Wireless design and management.

· Working knowledge of F5 Networking technologies.

· Working knowledge of Palo Alto Networking technologies.

· Working knowledge Citrix NetScaler Technologies.

· Experience with Cisco UCS infrastructure components.

· Experience with enterprise-class Infrastructure environments.

Experienced Preferred

· Able to prioritize and execute tasks in a high-pressure environment.

· Ability to author technical documents and create procedure manuals.

· Strong interpersonal, oral communication, and proven analytical and problem-solving skills.

· Ability to conduct research into current and future technologies.

· Highly self-motivated and directed, with keen attention to detail.

· Healthcare knowledge/background including data privacy practices and laws.

· Strong customer service orientation.

· Experience working in a team-oriented, collaborative environment.

ADDITIONAL DETAILS

· Requires on-call duty 24-hrs/day as a part of a rotation schedule for emergency response to critical technical situations requiring immediate attention

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