Community Support Specialist

SUMMARY: Management Business Solutions is seeking a Community Support Specialist for its client in Traverse City, MI. The person will be responsible for assisting with the daily operations of a community-based support program, providing essential services and resources to individuals facing housing instability and other challenges.

RESPONSIBILITIES:

Facilitate daily operations of a community support facility, ensuring a safe and inclusive environment for all individuals.

Provide case management services, including assessing client needs and developing personalized support plans.

Connect individuals with community resources such as job training programs, housing assistance, and social services.

Respond to inquiries via phone, email, and in-person, offering guidance and support to individuals in need.

Coordinate with local agencies and community partners to secure additional resources and emergency support when necessary.

Receive and document donations, issuing receipts and ensuring proper distribution to program participants.

Assist in emergency situations, following established safety protocols and procedures.

Perform other duties as assigned by management.

QUALIFICATIONS:

High school diploma or GED required; coursework in human services or related fields preferred.

Experience in social services, community outreach, housing support, or a related area preferred.

Strong verbal and written communication skills with the ability to engage diverse populations.

Knowledge of challenges associated with housing insecurity, employment barriers, and social service access.

Ability to multitask, stay organized, and work in a fast-paced environment.

Proficiency with basic computer applications, including email and data entry systems.

MANAGEMENT BUSINESS SOLUTIONS IS AN EQUAL-OPPORTUNITY EMPLOYER