Supervisor, Packaging

Job Description

Caffeinate Your Career™ at MZB!

Position Summary:

As one of the largest coffee roasters in North America, you will have an important role helping us reach millions of coffee drinkers daily by supervising our packaging operations. This includes oversight of multiple lines, as well as engaging and leading frontline employees to achieve productivity goals. You will also be accountable for delivering the highest standards of Quality and service to MZB-USA customers. The ideal candidate must exhibit strong leadership and communication skills, as well as a continuous improvement mindset in order to drive results throughout the manufacturing organization.

We take pride in our culture, so this role will also entail developing teams, coaching, and mentoring. Leadership skills that engage and exhibit integrity, ownership, and accountability to foster a positive work environment are a must. Decision-making with an inherent ability to command, consult, gain consensus, and deliver effective delegation are also essential for this role.

We brew greatness together™ and our culture is the key to our success. If you join us and have a strong work ethic, the opportunities to grow and expand your responsibilities are limitless!

Job Duties:

Supervise the packaging teams assigned to our high-speed packaging lines, while ensuring safe and efficient operations

Foster a workplace environment consistent with the MZB Way values and mission outlined by the leadership of company – this includes engaging and developing the front-line teams

Supervise and lead the team’s performance and issue corrective actions as needed

Lead and coach teams for stronger engagement; coach and develop team members to help ensure productivity goals are met

Collaborate with other departments, including the corporate office personnel

Focus on continuous improvement and cost-savings initiatives as they relate to quality, production, and safety, as well as LEAN manufacturing and OEE goals; must have some experience with improving plant efficiencies

Ensure effective employee relations; coach and develop team members to handle daily business needs to meet goals and objectives

Manage employee work schedule and eliminate unnecessary overtime

Make employment decisions, conduct employee reviews, resolve employee issues and take appropriate disciplinary actions in accordance with policies and procedures (i.e., the areas of appearance, attendance, work habits, etc.)

Track absenteeism and timekeeping; review Time & Attendance system coding to the line and reverse mischarges if necessary

Assist with department evaluation of reports, decision-making, and establishing goals; utilize resources to accomplish plant objectives through the establishment of effective organizational relationships and effective controls

Supervise daily schedules; collaborate and work with Planner and Maintenance teams to effectively coordinate optimum workflow of packaging lines

Ensure all procedures are followed properly and in full compliance with federal, state, Corporate, manufacturing, and safety standards are met

Perform other duties and special projects as needed

Qualifications & Requirements:

BA or BS college degree required

At least 3 – 5 years of supervisory experience in a manufacturing or industrial environment (CPG preferred)

Required: supervision in a high volume manufacturing facility with specific experience overseeing the operations of multiple packaging lines

Must have strong problem solving and planning skills with a focus on planning, prioritizing, and executing effectively

Strong leadership and coaching skills are mandatory for this role

Ability to direct, consult, gain consensus, and deliver effective delegation

Experience with Continuous Improvement (CI) required

Able to work independently with minimal supervision in a busy environment

Willing and able to work rotating shifts in support of a 24-7 production operation

Must have efficiencies using Microsoft Office and PC based systems, with expertise in Word and Excel

Must be able to effectively communicate, both orally and in writing, with all levels of the organization

You must be reliable and a good communicator because you will be part of a team that the company relies on to help drive our culture as a great place to work. MZB-USA takes pride in what we do and we are looking for people who want to learn and grow with us.

Equal Opportunity Employer: disability / veteran. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Massimo Zanetti Beverage USA is proud to be an equal opportunity employer and we are committed to creating an inclusive workplace environment for our family of employees. MZB-USA recruits and advances qualified applicants without regard to race, ethnic or national origin, gender, sexual orientation, genetic information, age, religion, marital status, military service, veteran status, political affiliation, disability, or any other status protected by law. MZB-USA also prohibits discrimination and harassment of any kind and is fully dedicated to the safety of its workforce.

General Statement: This is a general description of the duties.

Massimo Zanetti Beverage USA (MZB-USA) is the largest fully integrated coffee company in the US delivering innovative solutions for the home, office, and foodservice with a long tradition of exceptional quality. Parent company, Massimo Zanetti Beverage Group, is a world leader in the production of roasted coffee and other products such as professional espresso machines and office coffee brewers. The Group is comprised of fifty companies and manages different activities from the procurement of coffee to its consumption, and operates multiple manufacturing and distribution facilities across Europe, Asia, and the Americas. Its flagship brand Segafredo Zanetti® is known globally and includes a global network of over 300 espresso cafés.