Full Time Assistant Manager - The Mall at Tuttle Crossing

As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for guests and associates.

Responsibilities:

Lead and inspire your team during scheduled shifts, provide guidance, support, and feedback to ensure each team member performs at their best

Drive sales by implementing effective strategies, motivating the team, and providing exceptional guest service to meet or exceed sales targets

Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment

Lead team to maintain operational efficiencies and adherence to store safety policies and procedures

Oversee inventory management processes, including receiving, stocking, and inventory counts

Assist in building and developing a high-performing team that delivers exceptional guest service

Required Qualifications:

2 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail

High school diploma

Preferred Qualifications:

2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail.

Associate’s (or higher) degree in business, management, or a related field

Behavioral Traits for Success:

Thrives in a “How Can I Help” environment

Able to balance creativity and fun with dependability

Connects with others to inspire results

Exercises good judgment in ambiguous situations

Displays strong initiative and self-direction

Unites teams to deliver strong results

Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure

Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups

Maintains a positive outlook despite challenging circumstances

Working Environment:

Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day

Work environments include indoor/outdoor malls, strip centers, and other retail locations

Ability to work a typical retail schedule including days, evenings, weekends, and holidays

Lift > 25 pounds

Your Performance Will Be Measured On:

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:

Decision-making, judgment, and execution

Consistently meeting financial objectives

Ability to create an Experience First culture for guests and associates

Talent management

Consistent execution of operational standards

Ability to foster team collaboration, communication, and performance

Stakeholder feedback

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.